What are the responsibilities and job description for the Front Desk Coordinator position at Redefine Healthcare?
At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients.
Redefine Healthcare is looking for a dedicated, full-time front desk coordinator to join our expanding team of healthcare professionals in our Mount Laurel, NJ office. We are looking for candidates that are motivated, compassionate, and are looking to advance their career in a community that is always growing.
Benefits such as PTO, 401k, flexible schedules, competitive wages, and Health, Dental, Vision Insurance are available after 90 days.
Responsibilities include, but are not limited to:
- Check patients into the EHR system upon arrival to the office.
- Enter patient demographics and insurance information into EHR system.
- Efficiently coordinate patient appointments, taking into account provider availability and optimizing the utilization of examining and treatment rooms.
- Verify insurance eligibility if/when needed.
- Collect appropriate co-pays and outstanding balances.
- Prepare a daily schedule of examinations for each provider.
- Obtain imaging and hospital results for the physicians and physician assistants.
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients
- Issue specimen collection containers to patients as needed
- Preparing superbills for next day's patients
- Receive, distribute, and process incoming faxes.
- Scan records into patient charts in the EHR system.
- Maintain a high level of customer service at all times.
- Ensure confidentiality of sensitive information following office HIPAA protocol.
Requirements:
- 2 years continuous recent experience performing described job responsibilities.
- Working knowledge of medical office procedures.
- Proficiency with MS Office, databases, and EHR systems.
- Outstanding communication and customer service skills.
- Experience with AthenaHealth is an added benefit, but not a requirement.
Apply today to become a part of the fastest growing, most dependable team of healthcare professionals in all of New Jersey. We welcome all quick-learners to apply if you are looking for a faced-paced, positive work environment.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Athenahealth: 1 year (Preferred)
- Office experience: 2 years (Required)
- Customer service: 1 year (Required)
Ability to Relocate:
- Mount Laurel, NJ: Relocate before starting work (Required)
Work Location: In person
Salary : $17
