What are the responsibilities and job description for the Donor Relationship Manager Trainee position at RedefinED Advisors LLC?
About Us: RedefinED is a dynamic organization committed to supporting private education through innovative funding solutions. We work with schools and donors to maximize scholarship opportunities for students in need. We are looking for a motivated and enthusiastic Donor Relationship Manager Trainee to join our team and help grow funding for our school partners.
Position Overview: As a Donor Relationship Manager Trainee, your primary responsibility will be to drive funding growth for our school partners through outbound activities, including phone calls and emails. You will play a key role in building and maintaining relationships with donors, ensuring all interactions are logged in our Salesforce CRM, and processing necessary forms with the scholarship organizations we collaborate with. Your cheerful and positive attitude will be essential in providing excellent customer service and achieving our goals.
Key Responsibilities:
- Conduct outbound phone calls and emails to engage with potential and existing donors.
- Build and maintain strong relationships with donors to grow funding for our school partners.
- Accurately log all activities and interactions in Salesforce CRM.
- Process and submit forms with the scholarship organizations we work with.
- Collaborate with the team to meet fundraising goals and improve processes.
- Provide outstanding customer service and support to donors and school partners.
- Occasional business travel required, with all travel expenses reimbursed in accordance with company policy.
Qualifications:
- Experience in sales, customer service, or donor relations.
- Strong communication skills, both written and verbal.
- Cheerful, positive, and professional demeanor.
- Experience with Salesforce CRM or similar systems.
- Knowledge of private education and tax credit programs is a plus.
- Self-motivated and able to work independently in a remote environment.
- Excellent organizational and multitasking skills.
RedefinED is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Ability to Commute:
- Altoona, PA 16602 (Required)
Ability to Relocate:
- Altoona, PA 16602: Relocate before starting work (Preferred)
Work Location: Hybrid remote in Altoona, PA 16602
Salary : $17