What are the responsibilities and job description for the Senior Information Technology Project Manager position at Redex IT Limited?
Company Description
Redex IT Limited is a global IT solutions provider based in Boise, ID, with a focus on delivering Servicing Certainty worldwide. With expertise in multi-vendor delivery capabilities, Redex covers 100 countries through an approved partner program. The company offers services including Break Fix Support, Engineering Resources, and Professional Services, emphasizing reliability, honesty, and trustworthiness in all endeavors.
Role Description
This is a full-time on-site role for a Senior Information Technology Project Manager at Redex IT Limited in Boise, ID. The Senior IT Project Manager will be responsible for overseeing project planning, program management, communication with stakeholders, and utilizing analytical skills to ensure successful delivery of IT solutions.
- Planning, forecasting and coordination of site setup infrastructure, changes, moves and decommissioning.
- Managing the quality of IT services provided for sites.
- Manage the relationship and ensure communication between the site responsible from business and the Corporate IT.
- Supporting continues improvement of the service delivery and operational support for construction sites.
Qualifications
- Analytical Skills and Information Technology expertise
- Program Management and Project Planning abilities
- Strong Communication skills
- Relevant experience in IT project management
- Certifications such as PMP, ITIL, or Agile are a plus
- Bachelor's degree in Information Technology, Computer Science, or related field
- Ability to lead and collaborate with cross-functional teams
Requirements
- 3 years relevant experience as an Account Manager or Project Manager in an international and fast changing, change driven environments, involving experience in dealing with senior levels.
- University degree in computer science, information-technology, engineering, (e .g. Bachelor) or equivalent is required.
- Experience with standard IT Operations frameworks (e.g., ITIL).
- Fluent in English language.
- Fluent in main local language of the region.
- Very good understanding of Corporate IT Demand Management process and Corporate IT Service Delivery.
- Problem analysis & Resolving Skills.
- Very good Communication Skills towards business and I.T.
- Experienced in Matrix organizations.
- Intercultural competencies with strong experience in international collaboration.
- Willingness to travel (required for site support, up to an average of 80%).
- Broad knowledge about current IT infrastructure solutions from Network to Cloud to Client and Microsoft M365 required.
- Proven track record of IT management of larger sites (500users ) embedded in an enterprise grade company•
- Planning & Organization
- Results Orientation
- Communication & Business relationship Management