What are the responsibilities and job description for the Cashier team member position at Redi Mart a division of Red Hed Oil Co.?
Job Description: Customer Service Representative (CSR)
Location: Garrett, KY, 41630
Skills Required:
- Flexible hours
- Shift work
- Weekends
Job Responsibilities:
- Answering customer inquiries via phone, email, or chat
- Providing excellent customer service and resolving customer complaints
- Processing orders and returns
- Maintaining accurate customer records and order information
- Collaborating with other departments to ensure customer satisfaction
- Adhering to company policies and procedures
Qualifications:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including weekends and shift work
- Strong problem-solving skills and attention to detail
- Proficient in Microsoft Office and other computer applications
- Previous customer service experience preferred