What are the responsibilities and job description for the Director, Channel & Alliance Operations position at Redis?
Who We Are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000 worldwide customers. We’re creating a faster world with simpler experiences. You in?
Why would you love this job?
Serve as point strategy and operations lead for Redis’s global Channel & Alliances team. Build scalable operating frameworks, drive flawless sales execution, and support predictable revenue acceleration.
What You’ll Do
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our 10,000 worldwide customers. We’re creating a faster world with simpler experiences. You in?
Why would you love this job?
Serve as point strategy and operations lead for Redis’s global Channel & Alliances team. Build scalable operating frameworks, drive flawless sales execution, and support predictable revenue acceleration.
What You’ll Do
- Provide strategic business partnering and operational excellence for our global Channel & Alliances team
- Liaise with systems, data, and GTM operations teams to build reliable and scalable infrastructure, operating processes, and data
- Build PRM program to effectively manage leads, deal reg, opportunities, and bookings
- Support management and optimization of Partner portal in collaboration with the Systems team
- Partner with Sales leadership to develop rules of engagement and other policies as needed for working with partner org
- Develop and operationalize Leading Indicator framework to proactively ensure consistent attainment of growth targets
- Standardize performance metrics, reporting/dashboarding, and analytics to monitor performance, identify actionable insights, and facilitate data driven decisions
- Lead annual and long-range strategy, planning, and modeling for Channel & Alliances team
- Support QBR content creation and meeting execution
- Partner with Finance team to measure the effectiveness of our partner investments and programs, identify areas to improve, enhance and optimize
- Project manage strategic initiatives to improve productivity and operating efficiency
- Provide thought leadership, strategic direction, and innovative solutions to scale Redis’s partner business
- 8 years of Channel, Partner, and/or Alliance operations experience in enterprise saas/software
- Strong business acumen, analytical, and strategic thinking skills
- “Operator” mindset, able to partner with stakeholders to drive efficient and effective execution of core workstreams to run the business
- Proven ability to create efficient and scalable processes and systems
- Ability to independently lead complex work streams across the organization, driving decisions and timelines with urgency
- Strong attention to detail with intense focus on data accuracy and quality of output
- Exceptional collaboration and business partnering skills
- Strong communication skills, with the ability to work effectively with executives, sales leaders, and sales organizations
- Experience with open source, PLG, or consumption based business models
- Understanding of transacting and crediting through cloud marketplaces
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Salary : $142,000 - $212,000
