What are the responsibilities and job description for the Senior Renewal Specialist position at Redis?
Job Description
Job Description
Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business—whether you're building it, telling its story, or selling it to our 10,000 worldwide customers. We're creating a faster world with simpler experiences. You in?
Senior Renewals Specialist
Key Responsibilities
Renewal Management
- Lead the renewal process for assigned accounts to improve renewal rates.
- Engage with customers 180 days before renewal deadlines to secure timely renewals & multi-year contracts.
- Prepare accurate renewal quotes and contracts in line with company policies.
- Ability to independently run a full renewals process with efficiency and urgency
Customer Engagement
Negotiation and Objection Handling
Data Analysis
Cross-functional Collaboration
Qualifications
LI-LK3 #LI-Remote
The estimated gross base annual salary range for this role is $81,000-$119,000 per year in New York, California, Washington, Colorado, and Rhode Island. Actual compensation may vary and is dependent on various factors, including a candidate's work location, qualifications, experience, and competencies. Base annual salary is one component of Redis' total compensation and competitive benefits package, which may include 401(k), unlimited time off, learning and development opportunities, and comprehensive health and wellness benefits. This role may include discretionary bonuses, stock options, commuter benefits based on location, or a commission plan. Salary history is not used in compensation package decisions. Redis utilizes market pay data to determine compensation, so posted compensation ranges are subject to change as new market data becomes available.
As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees' differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.
Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and / or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to recruiting@redis.com. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.
Salary : $81,000 - $119,000
