What are the responsibilities and job description for the Senior Solution Architect - Toronto position at Redis?
Job Details
Job Description
Who we are
We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business whether you're building it, telling its story, or selling it to our 10,000 worldwide customers. We're creating a faster world with simpler experiences. You in?
Why would you love this job?
As a Solutions Architect / Sales Engineer, our mission is to drive revenue for Redis by owning all the technical aspects of a sales cycle with a customer or prospect. You will work hand-in-hand with our Sales teams to educate prospects and customers on the value of Redis powered solutions for their specific business and technical needs. You will drive discovery, presentations, demos, and evaluations by working hands-on with our customers using one of the best technologies in the market.
The ideal candidate is a great listener with a talent for creative solutions. You enjoy tackling a wide variety of technical challenges patiently and pragmatically, can articulate a compelling vision while never losing sight of the customer's business objectives.
If you are a technology expert, with a desire to provide potential customers with the best customer experience, this is the right challenge for you.
What you'll do:- Help customers meet their technology and business requirements with Redis databases using Redis products, solutions, and services.
- Understand, quantify and verify the business needs of customers and their specific use cases.
- Work diligently with the customer's technical teams (architects, developers, PMOs and C-level experts) to ensure the success of all customer POCs and pilots.
- Collaborate closely with the Sales team to develop effective account strategies and identify new account opportunities, as well as a new business with existing accounts.
- Present the company, its capabilities, and technology in a highly professional and exciting way that will engage customers and help them see the business impact and competitive advantages of the Redis offering.
- Use customer feedback and insights to improve product materials, technical best practice and technical materials, while providing feedback to Product Management teams and R&D.
What will you need to have?
- 3 years of experience in pre-sales engineering (ideally database engineering) for enterprise software
- Hands-on experience with server-side software development and Linux
- Hands-on experience with database programming (NoSQL preferred)
- Hands-on experience with at least 1 programming language
- Experience with scalable and highly available distributed systems
- BS in Computer Science / B.A. or equivalent work experience
- A team player with excellent communication and presentation skills
- Excellent written and spoken English
- Available to travel up to 30% of the time; the location is flexible, working from office or home, per sales team structure and management directives.
We give back to our employees:
Our culture is what makes Redis a fun and rewarding place to work. To support you at work and beyond, we offer all our US team members fantastic benefits and perks:
- Competitive salaries and equity grants
- Unlimited time off to promote a healthy work-life balance
- H/D/V coverage along with 401K, FSA, and Commuter Benefits
- Frequent team celebrations and recreation events
- Home internet reimbursement
- Yearly health and wellness budget for a healthy mind and body
- Learning and development opportunities
- Ability to influence a high-performance company on its way to IPO
#LI-Remote #BI-Remote #LI-WK1 #LI-DNI
