What are the responsibilities and job description for the Community Support Specialist position at REDISCOVER?
Job Details
ReDiscover is seeking Community Support Specialists to add to programs throughout the Kansas City area!
WHO WE ARE
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is “Passionate About People” as we support our community, specifically those whose lives have been affected by a mental illness or substance use. With over 29 programs across 20 different locations in Lee’s Summit, Raytown, and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals like you looking to make a difference throughout the area!
WHAT WE DO
Our Community Support Specialists function as case managers to provide individuals with support to live an independent life in the community. Through a variety of multidisciplinary services that clients can choose from including medication management, therapy, group therapy, health and wellness support, employment services and transportation support, clients can develop skills, access resources and learn ways to manage their emotional and physical health.
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
- Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
- Facilitate each client’s achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
- Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
- Help remove barriers for clients, which may include helping clients participate in community or social service programs and referring clients to educational or working programs.
- Assist clients with transportation barriers as identified in their treatment plan. This includes transporting clients in the employee's personal vehicle to various appointments and area resources.
- Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
- Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
We are focused on your development and will spend time helping you continue to grow as a Community Support Specialist. However, here are some things that you will need prior to starting with ReDiscover:
- 4 year degree or 4 years of equivalent experience in lieu of degree.
- A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
- At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
- Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
