Student Services Specialist I

Date Posted: February 3, 2025

Compensation: $36,000 to $38,000, Yearly
Required Education Level: Bachelor Degree
Required Experience: 0 Months

Job Description

Redlands Community College is seeking qualified candidates for our Student Services Specialist I position. This is a full-time, 12-month professional staff role. The salary range is $36,000 to $38,000 per year, with excellent benefits. This position offers an exciting opportunity to apply your skills in a fast-paced, student-centered environment. The Specialist will perform various tasks within the Admissions and Advising department, from recruiting prospective students to assisting them with the application process. Additionally, the Specialist will serve as an academic advisor for current students, guiding them through their journey at Redlands and providing retention services and referrals as needed.

Responsibilities include:

Admissions and Advising: Evaluate and process applications; correspond with prospective students; advise and enroll new, returning, and concurrent students.

Retention: Use an early alert case management system; provide referrals, interventions, and appropriate support; assist students with degree completion; stay current with trends and best practices in student retention.

Recruitment: Participate in college and career fairs, open houses, high school visits, and concurrent classroom visits; engage in off-campus recruiting activities, possibly including overnight travel; communicate with prospective students.

General: Lead or assist with special projects to support admissions, advising, recruitment, and retention; perform all duties in compliance with FERPA; serve on the scholarship committee; perform other duties as assigned.

The Specialist reports to the Assistant Director of Student Services and adheres to the educational philosophy of the college. The Specialist will work collaboratively with colleagues and professional peers and will also participate in meetings related to assigned areas.

Qualifications include: Bachelor’s degree (or the ability to complete a bachelor’s degree within 12 months of employment with Redlands). Excellent communication and customer service skills. Bilingual in Spanish is preferred.

To apply: Interested applicants are required to apply online and submit a cover letter, resume, copies of college transcripts, and a list of three references with names, addresses, and phone numbers.

The position is open until filled.

Applying

To apply for any positions please complete the online employment application and upload the documentation specified in the advertisement.

For additional information contact Kim Andrade, Director of Human Resources, at 405.422.1267 or email her at Human.Resources@redlandscc.edu.

Benefits

You can view our Employee Benefits page, to learn more about working for Redlands.

Faculty

All Faculty must meet our Standard of Practice - Minimally Qualified Faculty degree qualifications.

Background Check

Any applicant selected for an interview will be required to complete a Background Screening Authorization form, along with their personal Background Check Information. A background check will not be run on you unless you are recommended for the position. For a summary of your rights under the Fair Credit Report Act, any background check disclosure statements, an authorization for background check, and a form to list your personal background check information, please see the links listed below:

2019 Background Check Disclosure Document
2019 Summary of Your Rights Under the Fair Credit Reporting Act
2019 Authorization for Background Check including Personal Information
2019 California Disclosure Document
2019 New York Disclosure Document
2019 San Francisco Disclosure Document
2019 Various States Disclosure Document

Additional Information

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Redlands Community College will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Redlands Community College does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or status as a veteran, in any of its educational programs, activities, policies, practices, or procedures, including, but is not limited to, admissions, employment, eligibility for financial aid, and educational services, in accordance with Titles VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the Civil Rights Act of 1991, and other federal laws and regulations. The following person has been designated to handle inquiries regarding the College's nondiscrimination policies: Compliance Officer, Redlands Community College, 1300 S. Country Club Road, El Reno, OK 73036-5304, 405.262.2552.

Clery Statement

Redlands Community College is committed to providing a safe place to live, work, study and visit. Part of this effort includes sharing information regarding the safety and security of our campuses.

Redlands provides email notifications to all students, faculty and staff when a Clery Crime occurs in or near Redlands Community College campus or any of its sites. These notifications are primarily sent if the incident poses an ongoing safety threat as determined by the President of the College or his designee. The act requires colleges and universities to make “timely warnings,” known as “Safety Alerts” at Redlands, to campus community members about specific types of crime if an ongoing threat is believed to exist.

Information regarding our recent three-year period Annual Security and Fire Safety Report, as well as the Emergency Preparedness Guide, can be found on the Campus Security page.