What are the responsibilities and job description for the Customer Service Representative position at Redlands Plumbing, Heating & AC?
Customer Service Representative
Redlands Plumbing Heating & Air is a locally owned and operated company that has been serving the Inland Empire area for 120 years. Our team prides themselves in providing excellent customer service, top quality craftsmanship, and a positive work environment. We know that a company is only as good as its employees; which is why we only hire the best, and we work hard to foster a friendly, professional work environment that empowers our employees to find success in their everyday lives. If this sounds like a company you would like to be a part of, we want to talk to you!
When our customers call the office, they can hear our smiles through the phone. We are a happy, energetic, SMILING team and are looking for like-minded individuals to provide exemplary service to our valued customers! If this doesn't sound like you, no need to apply. We want self motivated, POSITIVE professionals that can light up a room with their passion for helping people.
What We Offer :
- Comprehensive Benefits Package
Medical 100% covered by the employer
Pay : $18.00-20.00 / hour
Position Description : Taking inbound phone calls from our customers providing exceptional customer service and growing our customer base. Working in a dynamic team-oriented environment. Managing leads by tracking and following up on them. Misc. administrative duties.
Work Hours : Monday - Friday; 8 : 00 am to 5 : 00 p
Required Qualifications :
Salary : $18 - $20
