OCM Associate

RedMane Technology LLC is an application software consulting and systems integration company based in Chicago. We deliver software solutions for our clients throughout the United States and Canada by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems.

RedMane has earned an exemplary service reputation that prioritizes a highly collaborative culture. Our primary objective is to ensure the solutions we design and implement meet or exceed the needs of our clients for their mission critical systems.

The diverse and passionate teams within RedMane address complex, real-world challenges. Technology is just our tool.

The Role

RedMane Technology, LLC is growing its Chicago-based OCM practice and has a full-time opportunity for an Organizational Change Management (OCM) Associate. The OCM Associate will support the planning, development, and execution of readiness activities to facilitate new system implementations with public sector clients within the health and human services space. The OCM Associate will report to the Organizational Change Management (OCM) Lead and collaborate with the company s project cross-functional team, as well as client stakeholders to ensure the successful adoption of RedMane s software solution.

Responsibilities:

• Support the OCM Lead in developing strategic organizational change management plans that drive the adoption of the new system.
• Execute change readiness activities to promote the successful adoption of the new system.
• Coordinate and lead weekly status meetings with the client.

• Develop communication materials, stakeholder engagement initiatives, and monitor stakeholder engagement through the project s lifecycle.

• Administer organizational readiness assessments and assist in the evaluation and measurement of change management effectiveness and outcomes, providing recommendations for improvement and escalating risks, as needed.
• Manage and update administrative documents to fulfill project requirements.
• Support training activities, as needed.
• Report on the status and progress of OCM within project team meetings, highlighting achievements, challenges, and lessons learned.

The Organization Change Management Associate will need the following key competencies:

• Exceptional communication, presentation, and facilitation skills, with the ability to adjust messaging to various client stakeholders.
• Strong attention to detail and a proactive approach to problem solving.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify and address OCM challenges and opportunities.
• Ability to prioritize and manage tasks.

Qualifications:

• 2 to 5 years of experience in supporting and managing OCM projects and programs, preferably in an IT services organization.
• Experience in applying OCM frameworks, methodologies, and tools, such as Prosci (ADKAR) and LaMarsh.
• Proficient in Microsoft Office, SharePoint, Excel, and creative tools such as Canva and Adobe Creative Suite
• Prosci-certification is preferred.
• Experience working with public sector, including Health and Human Services an asset.

We Offer You

RedMane has an environment that offers challenging and interesting work. A place where you can have fun and express your talent and creativity. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm. Everyone at RedMane shares a passion for making a real difference for individuals, communities, and the world.

Additionally, we believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen. RedMane is very proud to offer employees professional and personal perks that include:

• A flexible work environment that includes hybridized locations and schedules with free catered lunches in the office three days a week.
• Market based compensation with a full range of benefits including medical, dental, vision, 401(k), short and long-term disability insurance, etc.
• A culture that promotes and fosters career growth through professional training and mentoring.
• An employee wellness program that includes free access to professional fitness coaches, structured dietary/nutrition plans, weekly Pilates classes in the office, and events that range from 5k's to triathlons.
• Opportunities to give back to the community through our RedMane Community Impact Team which organizes events like Feed My Starving Children, Toy Drives, and other charitable activities.