What are the responsibilities and job description for the Front Desk Receptionist position at Redmond Medical Clinic?
Job Information
Requirements:
* High School Diploma/GED
* Exceptional customer service and phone etiquette skills
* Minimum of 2 years data entry experience
* Minimum of 1 year experience working in a medical environment such as a hospital, clinic or medical office
* Verifiable experience handling or processing confidential information
EMPLOYER NOTES:
The successful candidate will
* Friendly and pleasant both in person and over the phone
* Excellent work ethic and take pride in performance
* Strong attention to detail
Job Summary:
This position is mainly responsible for checking patients in and out, answering phones and scheduling appointments. Will also be responsible for registering and/or verifying patient demographic information, cashiering and other duties with a focus on patient satisfaction.
Job Duties:
* Answers incoming calls and route appropriately
* Accurately schedules patient appointments by phone or in person for office visits and services
* Greets patients when they enter the registration area
* Maintain excellent customer service to patients, clinics, insurance companies and RMC employees
* Accurately records patient demographic and billing information provided at the time of registration into the practice management system
* Courteously and confidently requests appropriate types of payments (e.g. co-pays, coinsurance, deductible payments, etc) from patients/guardians and processes payment accurately on the patient account
* Communicates via EMR, accurate and detailed messages to physicians or other caregivers as needed
* Scan medical records
* Assists and communicates with professional staff as needed for quality patient care.
* Performs other related duties as assigned by Clinic Manager
HOURS:
* Monday to Thursday - 8:00 am to 4:00 pm & Friday- 8:00 am to 12:00 pm
PAY:
*$17-$19/hr
BENEFITS:
*Medical/Dental/Vision Insurance
*401K w/matching
*Paid Time Off
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 2 years (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19