What are the responsibilities and job description for the Service Dispatcher position at Redmond's Complete Comfort?
Redmond's Complete Comfort is a trusted, family-owned HVAC company dedicated to providing high-quality service and honest solutions. As the first and only Bryant Factory Authorized Dealer in Clinton County, we focus on educating our customers and offering expert guidance tailored to their HVAC needs. Our skilled, diverse team is committed to delivering exceptional service, from expert advice to top-tier maintenance and installation, all while fostering a supportive environment for professional growth.
We are currently seeking a highly motivated and professional Service Dispatcher to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong sense of self-motivation. The ability to multitask, remain flexible, and perform efficiently in a fast-paced environment is essential for success in this role.
Why Work For Us?
- Growth & Development : We offer tailored opportunities for technical growth and professional development, helping you thrive in your career.
- Strong Reputation & Community Impact : Join a company known for its integrity and commitment to positively impacting the community.
- True Work-Life Balance : We care about your well-being and support both your professional and personal needs, including your family.
- Support & Meaningful Impact : Be valued and challenged in a supportive environment where you can make a real difference in our community and customers' lives.
Primary Job Function : The service dispatcher is responsible for managing the daily schedules of service technicians, ensuring efficient dispatching as service calls are completed. This includes coordinating return trips with customers when parts are available and maintaining the on-call schedule for technicians. The role involves keeping the customer database up to date with accurate information and maintaining clear, concise communication with department managers, employees, and customers.
Work Hours : 8 : 00 am to 5 : 00 pm, Monday through Friday, with occasional overtime as required
Pay Scale : $19 - $24 per hour depending on experience Benefits
Our Benefits :
Required Qualifications :
service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
Salary : $19 - $24