What are the responsibilities and job description for the Beverage Manager position at Redner's?
POSITION TITLE : Beer and Wine Manager
DEPARTMENT : Beer and Wine
REPORTS TO : Store Director
FLSA STATUS : Non-Exempt
SUMMARY
To manage all aspects of Redner's Markets Beer and Wine operations within the supermarket. The Beer and Wine Manager will oversee all ordering, storage, invoicing, and conditions of the Beer and Wine department to ensure maximum profitability. Duties include but not limited to forecasting, planning, and manage all beverage orders, staff and financial results. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
ESSENTIAL JOB FUNCTIONS : ( The following duties are included but not limited to)
- Manage all beer and wine sales and day-to-day operations within budgeted guidelines and to the highest standards
- To maintain an acceptable level of inventory in order to maximize sales and control out of date product by proper ordering through the vendors and LOOP.
- To control inventory levels using the automated ordering system (DAX) and routine smart counts on sections to ensure accuracy of inventory in the system.
- To work in conjunction with the beverage vendors on product displays and seasonal products within the Beer and Wine department.
- Preserve excellent levels of internal and external customer service at all times.
- Identify customers' needs and respond proactively to all of their concerns
- To properly handle invoices and pricing integrity within the Beer and Wine category.
- To ensure proper levels of food available in the caf at all time. Proper communication with the Deli Department on these needs throughout business hours.
- To provide new employee training via RAMP certifications and ongoing training for existing employees in order to remain complaint with the PLCB.
- To also provide training to all employees on the products and procedures within the Beer and Wine department to ensure all employees are knowledgeable on the products.
- Establish employee schedules to ensure proper coverage of the department in order to provide excellent service levels to all of our valued customers.
- To maintain a good relationship with all beverage vendors and wine vendors with regular communication.
- To communicate department concerns and objectives with store management and supervisors.
- Comply with all health, safety, and PLCB regulations.
- To enforce, oversee, and train Beer and Wine employees on policies pertaining to alcohol sales and identification of those purchasing alcohol in the store.
- To greet all customers to our store and be observant to their needs while working.
- To abide by all Redner's Markets policies and procedures set forth by the employee handbook.
SUPPLEMENTAL JOB FUNCTIONS :
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
