Shift Superintendent

A Little About Us…

Red’s is on a mission to cook food better for people with big things to do. We know we are a good small part of your great big lives, and we take that seriously.

Red’s is committed to cooking with fewer and better ingredients for food that tastes better and is better for you and the planet.

We bake our tortillas fresh daily & are always non-GMO, antibiotic-free, & cage-free. We flash freeze our food at the peak of flavor and freshness which reduces food waste and enables consumers to have a restaurant-quality meal in minutes at home or on the go.

Founded in 2009 by Mike Adair, Red’s has grown to become the number one fastest growing premium burrito and breakfast sandwich brand. We are relentless innovators who are constantly raising our own bar for our food and how we operate as a team.

We live by our values — with the ambition to build one of the most important food companies, the optimism to tackle each day with a high-bar, and the teamwork that holds us together like melted cheese in a burrito. We care deeply about the impact we make on the world by sweating the details. When you join Red’s, you become part of a fast-growing, passionate team where real people come together to create something great. If this sounds like the place for you, keep reading!

The Shift Superintendent is responsible for overseeing the daily operations of a shift within a manufacturing or production facility. This position plays a critical role in ensuring that the plant operates safely, to the highest quality and food safety standards, efficiently, and in compliance with industry and regulatory standards.

Principal Competencies

• Safety Leadership: Implement safety inspections, audits, and training programs to foster a safe working environment. Ensure compliance with all company, local, regional and federal safety standards and set the tone for a positive, work-safe environment.
• Operational Oversight: Manage all aspects of plant operations including production schedules, quality control, and maintenance activities to meet production targets and maintain safety standards. Ensure that key personnel are both trained and executing their responsibilities within the company’s ERP software (NetSuite) accurately, timely, and with a sense of urgency.
• Staff Management: Supervise and coordinate the activities of plant workers, including working with HR on hiring, training, and performance evaluations. Ensure that employees follow safety protocols and operational procedures. Directly influence the development of front-line Supervisors into future company leaders. Mentor in the areas of decision-making, conflict resolution, interdepartmental dependency, emotional intelligence, and higher-level administrative and financial aspects of the business to create a “bench” of promotable internal candidates.
• Regulatory Compliance: Enforce compliance with federal, state, and local regulations regarding safety and environmental standards (e.g., OSHA regulations).
• Process Improvement: Identify areas for operational improvement and implement strategies to enhance productivity, efficiency, and reduce waste. Utilize metrics and tracking tools to analyze performance and troubleshoot issues. Become an expert at Root Cause Analysis and Problem-Solving tools to eliminate the sources of downtime, quality issues, and waste.
• Budget Management: Develop and manage portions of the shift’s budget, ensuring that operations are cost-effective while meeting quality standards.
• Collaboration: Work closely with other departments (e.g., Safety, Engineering, Quality Control, HR, Scheduling, and Maintenance) to ensure seamless operations and adherence to production goals.

Mission Critical Competencies

• Expertise in lean manufacturing, Six Sigma, and other Continuous Improvement tools and/or methodologies.
• Strong leadership and team management skills.
• Excellent analytical, decision-making, and problem-solving abilities.
• Ability to develop future leaders and internal promotional candidates through coaching, mentoring, and decision-making assistance. A strong desire and ability to teach is a must.
• Key Functional Skills/Knowledge
• Typically requires a bachelor's degree in engineering, business management, or a related field. Candidates with directly relevant experience may have that considered in lieu of a degree.
• A minimum of 5 years in manufacturing or production environments is usually required, with at least 1-3 years in a supervisory role.
• Strong leadership and interpersonal skills
• Proficiency in production management and operations
• Knowledge of safety regulations (OSHA) and quality assurance practices
• Problem-solving abilities and analytical skills
• Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing)
• Highly collaborative — demonstrated ability to share knowledge and information at different levels of the organization, contributing to a team that is always raising the bar for excellence and innovation.
• Ability to utilize independent judgment in establishing the accuracy and reliability of information.
• Ability to communicate accurately, clearly, effectively, and professionally both verbally and in writing.
• Passionate about great food and driven to make an impact in a company that is committed to cooking food better for people with big things to do!