Human Resources Generalist - Talent Acquisition

Job Description Summary

The HR Generalist on the Talent Acquisition team is responsible for managing the complete recruitment cycle at RFCU, including creating job postings, reviewing applications, conducting interviews, and extending offers to new hires. This role plays a key part in filling high-volume positions, particularly those that directly interact with RFCU members. The HR Generalist will also represent RFCU at career fairs and oversee the onboarding process to ensure a smooth transition for new employees. The ability to manage multiple tasks simultaneously, strong organizational skills, and keen attention to detail are essential for success in this fast-paced role.

Job Description

Essential Duties and Responsibilities

• Manage multiple high-volume recruitment processes simultaneously, including job postings, reviewing applications, conducting interviews, and making hiring recommendations.
• Extend job offers and facilitate the hiring process for successful candidates across various departments.
• Represent RFCU at career fairs, engaging with potential candidates and promoting the organization’s employer brand.
• Oversee the recruitment and hiring for critical frontline positions, ensuring efficient and timely placement to maintain excellent member service.
• Support the Direct Retail team in posting, interviewing, and hiring for positions within their department.
• Handle a high volume of onboarding activities, including background checks, new employee orientation, and verification of employment eligibility.
• Accurately input new hire information, ensuring all records are maintained in a timely and organized manner.
• Provide administrative support within the Talent Acquisition team, including the creation of new hire files and documentation.
• Maintain strong attention to detail while managing multiple recruitment and onboarding tasks concurrently.
  
  

Company Wide Expectations

• Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.
• Delivers friendly, caring service to internal and external members.
• Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.
• Follow all physical and online security procedures and maintain strict confidentiality of all member information.
• Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.
• Works scheduled hours and maintains punctuality.
• Performs other related duties as assigned or requested.
  
  

Education/Experience

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.

Education Requirements

4 Year / Bachelor's Degree - Relevant Discipline - Required

Experience Requirement

2 Years - Human Resources Experience - Required

Skills/Abilities

• Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.
• Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.
• Resolve complex problems utilizing advanced knowledge and experience.
• Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.
• Use correct English including spelling, grammar and punctuation.
• Operate computers and use business software and other standard office equipment.
• Understand and follow written and oral instructions.
• Set priorities and manage one’s own time effectively.
  
  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Intermittent standing, sitting, walking, bending and climbing.
• Using hands repetitively to handle, feel or operate computers and other standard office equipment.
• Reaching with hands and arms.
• Intermittent lifting and carrying up to 25 pounds.
  
  

WORK ENVIRONMENT

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Works in a general office environment.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.