Loan Closing Coordinator I

• 37th largest credit union in the U.S. and the largest financial institution based in the North Bay
• Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial
• Recognized by Newsweek as one of "America's Best Credit Unions 2024"
• Recognized by Forbes as one of “America’s Best Small Employers 2023"
• Voted Best Places to Work in the North Bay 19 years in a row
• World-class Employee Engagement scores
• Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
• Industry leading Net Promoter Scores across the U.S.

• Responsible for the creation and remittance of loan closing documents for closing agent used in each transaction.
• Responsible to ensure that additional/supplemental documents are correctly sent to closing, including those required by underwriting stipulations.
• Review all loan documents for completeness and accuracy.
• Validate, correct loan compliance errors as needed by individuals. Utilization of working knowledge on TRID Regulations, particularly those relating to the “Loan Estimate, “Closing Disclosure” and proper timing requirements.
• Ensure quality and compliance of work to RCU’s policies procedures as well as RCU’s investor guidelines including those of Fannie Mae.
• Maintain current knowledge of policy and/or Federal, State, and regulatory changes that may affect the loan closing/funding processes.
• Conduct thorough review of executed loan documents to maintain compliance with Federal, State and/or local laws.
• Review executed loan documents and validate correct signatures, notary information, title reports and compliances with the Lender’s escrow instructions.
• Facilitate and validate the completion of all loan stipulations that are to be obtained “at closing”, “pre-funding” and/or “post funded”.
• Resolve basic loan documentation errors prior to funding.
• Utilize understanding of fee tolerance requirements including how to correctly resolve tolerance violations in legal timely manner.
• Review and approve the “Closing Disclosure” documented with the “Settlement Statement” from closing agent to ensure accuracy which includes but is not limited to:

• Rerun and issue final “Closing Disclosure” when required.
• Initiate wire transfer instruction as well as accurately reconcile loan proceeds as per lender’s “Closing Disclosure” and closing agent’s final Settlement Statement.
• Responsible for facilitating correct remittance of loan proceeds to closing agent(s).
• Input funding information into the; loan origination system and export to create records to Member accounts in core banking platform.
• Follow up with any post-closing issues that may arise.
• Provide support to stack loan documents and deliver to end investor(s) as required.

• Back up lending phone queue(s) as needed.
• Handle basic Member or interested party inquiries regarding loans originated in departments supported.

Minimum Qualification: Knowledge, Skills and Abilities

• Basic knowledge of mortgage lending guidelines and regulations.
• Clear understanding of RESPA and TRID regulation requirements.
• Experience using internet-based loan origination software; prefer experience with Accenture Mortgage Cadence and/or Episys Symitar platforms.
• Basic knowledge of investor guidelines (Fannie Mae Preferred) and compliance requirements.
• Ability to work in a high paced environment with self-driven initiative to effectively prioritize multiple tasks.
• Strong attention to detail.
• Experience creating residential loan closing documents.

• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective work relationships with a diverse group of people including vendors and other Credit Union team members.
• Ability to act independently and confidentially, using discretion and tact.
• Ability to analyze situations and recommend workable solutions.
• Ability and desire to work in a team environment.

Physical Requirements

• Ability to stand, bend, stoop, sit, walk, twist, and turn.
• Ability to lift up to 20 pounds.
• Ability to use a computer keyboard and calculator.
• Work environment is indoors; majority of the time is spent sitting at a desk.

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!