Senior Vice President Enterprise Risk

ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 

Why work for Redwood Credit Union?

•         37th largest credit union in the U.S. and the largest financial institution based in the North Bay

•         Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

•         Recognized by Newsweek as one of "America's Best Credit Unions 2024"

•         Recognized by Forbes as one of “America’s Best Small Employers 2023" 

•         Voted Best Places to Work in the North Bay 19 years in a row

•         World-class Employee Engagement scores

•         Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

•         Industry leading Net Promoter Scores across the U.S.                                                                                                                                                                                                                                                

Join us and discover why you'll love working at Redwood Credit Union! 

Redwood Credit Union is looking for an SVP of Enterprise Risk who will evaluate, oversee, and report on enterprise risk management program including compliance, information security, business continuity, and other enterprise-wide operational risks. Strategically plan, manage, and evaluate Redwood Credit Union’s internal audit function in a manner consistent with the Internal Audit Charter while serving as the staff liaison to the Audit & Enterprise Risk Committee (Audit Committee). Prevent, minimize, and recover financial loss by overseeing strategic and tactical department operations related to enterprise fraud and reporting of financial crime management activities. Additionally, manage and provide oversight and direction for compliance, quality assurance, security, vendor management, business continuity program, and corporate insurance functions.

Essential Functions

Executive Management

• Assist executive management with research and advice on the impact of new programs/strategies from an enterprise risk perspective.

• Serve on management committees to ensure effective interface between Risk Management and other departments and assist with the coordination and completion of projects to ensure polices, programs, objectives and goals are communicated and met.

• Attend and actively participate in All Team, Leadership Team, Senior Leadership Team, Audit Committee, Board of Directors, and strategic planning meetings, etc.

• Represent Redwood Credit Union with outside entities such as examiners, auditors, legal counsel, vendors, and other support companies or third parties. Provide staff support to the Audit Committee including planning and drafting monthly meeting agendas, annual calendars, meeting binder preparation and maintenance, guest coordination and records retention.

• Oversee and monitor all operational risk management activities, including information security and technology, throughout the organization and lines of business.

Planning

• Translate Redwood Credit Union strategic business plans into audit, compliance, security, and enterprise fraud department strategies and operational plans.

• Participate in the development of the Credit Union's policies, plans and programs as a member of the Senior Leadership Team.

• Develop and implement plans and policies to attain goals and objectives, measure progress, and implement adjustments as appropriate.

• Prepare short- and long- term goals and objectives for internal audit, compliance, quality assurance, security, and enterprise fraud functions.

• Develop and present opportunities to Senior Leadership Team that will allow better service to Members.

• Develop and manage annual budget and ensure projections are met.

• Perform an annual enterprise-wide risk assessment for the purposes of identifying risks to the organization and planning RCU’s risk management resources.

• Create an annual audit plan.

Program Management

• Provide leadership and strategic direction for all internal audit, compliance, quality assurance, security, vendor management, business continuity, and enterprise fraud program activities.

• Create risk monitoring programs to enhance the organization’s ability to manage risk across the enterprise.

• Work with the Chief Risk Officer in managing and sustaining an enterprise risk management program.

• Ensure RCU’s risk management policies and strategies are compliant with applicable regulations and strategic imperatives of the organization.

• Prepare status reports for the Chief Risk Officer and Audit Committee.

• Conduct and/or provide oversight of internal audits, information security assessments and audits, business continuity plan tests, branch audits, and investigations.

• Conduct and/or provide oversight of compliance audits for Privacy, Member Information Security, Anti-Money Laundering, OFAC, CIP and BSA and other compliance areas, as required.

• Select and oversee external resources for audits requiring specialized expertise.

• Meet with management following audits to discuss findings and recommendations.

• Obtain management responses and corrective action plans for all audits and report the results and remediation status to Executive Management and the Audit Committee.

• Ensure Risk Management activities comply with applicable regulations and laws.

• Coordinate and support the annual financial statements audit, Member account verifications, and retirement plan audits.

• Coordinate and support the annual regulatory examination(s) by regulators.

• Coordinate enterprise fraud strategies, recovery activities, governance, and control assurance for effective fraud management.

• Coordinate responses to the financial statements audit report and regulatory examination findings and provide progress updates to Executive Management and the Audit Committee.

• Develop and maintain audit programs and working papers in accordance with professional internal auditing standards.

• Recruit, select, train, motivate, mentor, evaluate, develop, and review work of direct reports.

• Provide oversight of Business Continuity Program components consisting of incident management, business resumption plan, facilities risk management, staffing management, vendor management, and disaster recovery.

• Direct vendor management functions, consisting of risk assessments, due diligence, contract management and documentation.

• Oversee thorough, compliant, and accurate investigations of Member and employee fraud and/or losses.

• Issue and communicate periodic reports on RCU’s fraud investigations.

• Maintain active membership in a professional internal audit association.

• Complete required continuing professional education (CPE) requirements necessary to maintain an active CPA, CIA, or certified risk professional license(s).

Other Functions

• Perform other duties as assigned.

• Serve on various management committees.

• Represent RCU at various functions and community events.

• Participate on community volunteer boards and associations.

• In depth knowledge of professional auditing standards as set forth by the Institute of Internal Auditors (IIA) and recent internal auditing initiatives and regulations.
• In depth knowledge of modern management techniques and practices.
• Skill in the operation of a personal computer with spreadsheet, word processing and presentation software and Intra/Internet access.
• Ability to provide strategic business direction to support business plans, risk management objectives, and all other strategic initiatives.
• Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches.
• Ability to effectively research and report data.
• Ability to coordinate and prioritize a variety of activities simultaneously.
• Ability to plan, implement, and evaluate the achievement of goals, objectives, and work plans.
• Ability to lead, motivate, and direct staff.
• Ability to communicate effectively, both verbally and in writing.
• Ability to act independently and confidentially, using discretion and tact.
• Ability to distinguish and manage confidential material and information.
• Ability to establish and maintain effective working relationship with a diverse group of people including directors, regulators, Members, team members, attorneys, vendors, and other parties.
• Ability to travel 20% of the time.

• Ability to stand, bend, stoop, sit, walk, twist, turn, reach above head, and climb stairs.
• Ability to read a computer monitor.
• Ability to use a computer keyboard and calculator.
• Ability to lift up to 25 pounds.
• Work environment is indoors, majority of the time is spent sitting at a desk.

• Active CPA, CIA, or related risk management professional certification desirable or ability to obtain within 12 Months.

The ideal candidate has a bachelor's degree in accounting, finance, business, or closely related field (MBA preferred), plus a minimum of 12 years risk management experience, with at least 5 years of progressive leadership experience.

Compensation: Base starting salary range: $286K to $336K per year commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

•  Competitive medical, dental, and vision insurance, mental health offerings

•  Employee performance incentive plan

• Salary Advancement– Merit increase based on performance

• 401(k) program with employer match

• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

 RCU Discounts and Perks:

•  RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

•  RCU employees are eligible for a 1% discount on all recreational or boat loan products

• 2% discount off Visas and LOC Loans through RCU

• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

• 0% interest on garment, fitness, or home office equipment loan of up to $500

• 100% financing for employee purchased homes!

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

                                         We are an Equal Opportunity Employer

Salary : $286,000 - $336,000