What are the responsibilities and job description for the Customer Service Coordinator position at Redwood Landscape?
Looking for a career where you can work with a fun, fast-paced team and make a real impact every day? Redwood Landscape NWI is hiring a Customer Service Coordinator to help keep our operations running smoothly and our customers happy!
If you’re organized, detail-oriented, and love helping people, this role is for you. You’ll work closely with our sales and service teams to support scheduling, track leads, manage estimates, and provide top-notch customer service.
What You'll Do:
- Schedule services and manage daily operations in our CRM system.
- Track leads and assist with follow-up communication.
- Support the sales team with estimates and customer proposals.
- Provide friendly and professional customer service to residential and commercial clients.
- Help keep our office organized and efficient.
- Be a key part of a positive, collaborative team environment.
What We’re Looking For:
- Strong organizational skills with attention to detail.
- Excellent communication and customer service skills.
- Tech-savvy — comfortable using scheduling tools, CRM systems, and basic office technology.
- A positive, team-first attitude.
- Ability to multitask and thrive in a fast-paced environment.
- Previous customer service or administrative experience is a plus!
Why Join Redwood Landscape NWI?
- Be part of a fun, supportive team that values hard work and a positive culture.
- Opportunities for growth and career development.
- Competitive pay based on experience.
- Company perks and team events.
- A workplace that feels like family.
Apply Today!
Ready to join a company that values your skills and supports your success? Apply now and become part of the Redwood Landscape NWI team — where we work hard, have fun, and create beautiful outdoor spaces for our community.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $15 - $20