What are the responsibilities and job description for the Apartment Maintenance Technician position at Redwood Living Inc?
Location: Louisville, OH
About Redwood
At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, we are so much more. We are builders, we are innovators, we are people who go the extra mile. And we know that our company’s success depends on the incredible individuals who make up our workforce. Our Redwood Ambassadors aren’t just passionate and talented, they’re also empowered to make decisions that enhance the lives of our residents and their fellow employees.
Position Overview:
Each Redwood Neighborhood has a Service Technician whose primary responsibilities involve performing routine and general maintenance on the facilities, buildings, and equipment on site, plus performing certain groundskeeping tasks. Daily responsibilities include utilizing various power tools, completing unit turns, and troubleshooting appliances.
An aspect of the Service Technician role involves customer service and communication with both residents and fellow employees. This role will be expected to act as a Redwood ambassador and always provide a positive employee and resident experience. Service Technicians enter residents’ homes to complete work orders and will be expected to handle repairs and communications in a manner that promotes the best possible experience for residents.
Duties & Responsibilities:
- Maintain and repair facilities, buildings, and grounds as assigned through work orders
- Prepare vacated apartment homes for release quickly and professionally
- Complete electrical, carpentry, painting, and dry wall tasks
- Minor plumbing system repairs (clearing drains, toilet issues, repair/replace water heaters)
- Service kitchen appliances, washers, dryers and garage issues when necessary
- Emergency maintenance as part of an on-call emergency schedule
- Driving to the store or other Redwood neighborhoods to collect materials on behalf of Redwood.
- Operating the mule or golf cart
- Entering occupied residential spaces while providing excellent customer service
- Follow safety standards at all times
- Snow removal
- All other related duties as assigned
Required Qualifications:
- 1 year of general maintenance experience
- Valid driver’s license
- Driving record that meets company standards
- High school diploma or equivalent
Preferred Qualifications:
- HVAC Certification
- Exceptional customer service skills
- Apartment maintenance experience
- Ability to operate smart phone, tablet, and computers
Physical Requirements:
- Lift up to 50 pounds and the ability to sit, stand, bend and walk
Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
