What are the responsibilities and job description for the Commercial Operations Associate position at Redwood Materials?
About Redwood Materials
Redwood Materials was founded in 2017 to create a circular supply chain for electric vehicles and clean energy products, making them more sustainable and driving down the cost for batteries. We're doing this by developing and deploying new technologies to increase the scope and scale of recycled and sustainable materials in the global battery supply chain.
Commercial Operations Specialist
We are seeking a specialist for the Customer Operations team, part of the broader Business Development team. This position offers the opportunity to be in a customer-facing operations role within our battery recycling and battery materials business, with a particular focus on providing support to our suppliers and ensuring smooth program operations.
Responsibilities Include
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
Redwood Materials was founded in 2017 to create a circular supply chain for electric vehicles and clean energy products, making them more sustainable and driving down the cost for batteries. We're doing this by developing and deploying new technologies to increase the scope and scale of recycled and sustainable materials in the global battery supply chain.
Commercial Operations Specialist
We are seeking a specialist for the Customer Operations team, part of the broader Business Development team. This position offers the opportunity to be in a customer-facing operations role within our battery recycling and battery materials business, with a particular focus on providing support to our suppliers and ensuring smooth program operations.
Responsibilities Include
- Act as key point of contact for fulfilling day-to-day customer requests with regards to supplier onboarding, daily logistics requests, purchase order creation, reporting, compliance requirements.
- Keep meticulous records of all documents and interactions utilizing our CRM, ERP, file sharing system and home-grown portals, and suggest configuration and process improvements.
- Develop and refine processes that ensure smooth program operations and excellent service levels for shippers corporate partners.
- Create and maintain supplier purchase orders and ensure on-time payments in collaboration with Accounts Payable.
- Work cross-functionally to develop analytics and software to support and report on the recycling programs.
- Adhere to all policies and procedures while focusing on safety and best practices.
- Perform other duties as assigned.
- Bachelor's or Associate degree
- 3-5 years' working experience, ideally in sales operations, business planning or logistics
- Commodity, Metals (mining or recycled), or Battery Materials industry experience is helpful.
- Smart, scrappy, entrepreneurial – having a bias for action and a lot of grit
- A passion for sustainability and making the world a better place!
We collect personal information (PI) from you in connection with your application for employment with Redwood Materials, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. If you have additional privacy-related questions, please contact us at privacy@redwoodmaterials.com.
