Underwriting Manager

Location

Denver or remote option available

Position Summary 

The position requires expert mortgage underwriting and credit knowledge, exceptional management skills, consistently outstanding client service, and proven problem solving and decision-making skills. The successful candidate will have a high level of interaction with internal parties (trading, sales, IT, structured finance) and external parties (3rd party service providers, Rating Agencies).   

Responsibilities and Duties 

• Credit Policy
  1. Collaborate with Credit Policy Manager in the identification and recommendation of credit policy and underwriting guideline revisions.
  2. Act as the subject matter expert for internal and external parties in the accurate interpretation of Redwood, Agency and investor underwriting guidelines 
  3. Coordinate with Compliance Officer to ensure adherence with federal and state regulatory requirements
• Manage Internal Underwriting Resources
  1. Provide leadership, support, guidance, motivation, and mentoring for internal underwriting resources.
  2. Develop and maintain operational procedures to optimize workflow efficiencies while maintaining excellent customer service
  3. Act as the first-level escalation point for guideline and loan program scenarios, exception requests, appraisal reviews, and other related process questions.
  4. Actively participate in hiring activities including recruiting, review of qualifications, and interview of candidates.
  5. Manage productivity to ensure performances standards are maintained including audits for Underwriting
  6. Participate with Business Development and Credit in the Monthly Underwriting training sessions or on as needed basis for Sellers.

• Manage 3rd Party resources
  1. Participate in the management of 3rd party due diligence firms to ensure quality loan reviews, acceptable service level standards, and managed costs.
  2. Participate in the evaluation of 3rd party services to manage loan risk and enhance productivity, including appraisal products, fraud and verification services, and credit evaluation tools.
• Rating Agency Support for Securitization
  1. Provide required documentation and coordinate activities for all parties requiring access to diligence results.
• Support of Process and Technology Development
  1. Provide recommendations for workflow efficiencies consistent with policies and process flows.
  2. Coordinate documentation and feedback with business analysts or project managers for development of automated work flows to support efficient, scalable operations. 

Required Experience & Education 

• Minimum 7 years of recent direct underwriting management experience
• Education:  Bachelor’s Degree recommended
• Expert underwriting knowledge and extensive experience with Jumbo and Conforming mortgage products
• Technologically savvy, with the ability to work in varied systems.  Proficiency with loan origination systems, automated underwriting engines, electronic document management and other systems.
• High attention to detail and effective problem-solving skills
• Excellent client service skills

• Excellent oral and written communication skills
• Analytical thinking ability, diplomacy and professionalism
• Occasional travel required

The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. Our company also offers a competitive benefit package including discretionary corporate bonus program, multiple health plans, STD and LTD options, company sponsored life insurance, fitness reimbursement, paid parental leave, time to volunteer, Paid Time off, ESPP, and 401K matching.