What are the responsibilities and job description for the Call Center Manager In Training position at Reece Windows and Doors?
Job Description
Job Description
Full job description
Join Our Team as a Call Center Manager In Training! Are you a motivated individual looking to kickstart your career in management in the home improvement industry? Reece Windows and Doors is seeking a Call Center Manager In Training to join our team in Ft. Lauderdale, FL. As a Call Center Manager In Training, you will have the opportunity to learn the ins and outs of leading a team of call center representatives to success. As a Call Center Manager In Training at Reece Windows and Doors, you will receive hands-on training and mentorship from our experienced management team. You will learn how to effectively manage and motivate a team, monitor call center performance, and ensure excellent customer service. We are looking for a candidate who is eager to learn, has strong communication skills, and is dedicated to providing exceptional customer service. If you have a passion for helping others and want to grow your career in a fast-paced environment, this position is perfect for you! Responsibilities :
- Learn how to lead and motivate a team of call center representatives
- Monitor call center performance and implement strategies for improvement
- Provide ongoing training and support to call center staff
- Ensure excellent customer service and resolve any escalated issues
- Assist in developing and implementing call center policies and procedures
As a Call Center Manager In Training, you will have the opportunity to grow and advance within our company. We offer competitive compensation and benefits, as well as a supportive and dynamic work environment. Qualifications :
If you are ready to take the next step in your career and start your journey towards becoming a successful Call Center Manager, apply now! About Reece Windows and Doors Reece Windows and Doors is a leading provider of high-quality windows and doors in the Ft. Lauderdale area. With over 20 years of experience, we are committed to providing our customers with top-notch products and excellent customer service. Our team is dedicated to helping homeowners improve the look and functionality of their homes with our wide selection of windows and doors. Join us in our mission to exceed our customers' expectations and create beautiful homes! Job Type : Full-time Pay : $50,000.00 - $65,000.00 per year Benefits :
Schedule :
People with a criminal record are encouraged to apply
hc155178
Salary : $50,000 - $65,000
