What are the responsibilities and job description for the Dispatch Coordinator position at Reece Windows and Doors?
Job Description
Job Description
Job Title : Dispatch Coordinator
Company : Reece Windows & Doors
About Us :
Reece Windows & Doors is a leading provider of high-quality windows and doors, dedicated to delivering exceptional service and craftsmanship to our customers. We pride ourselves on fostering a fast-paced, team-oriented environment where innovation and attention to detail drive success.
Position Summary :
We are seeking a highly motivated and tech-savvy Dispatch Coordinator with a high sense of urgency and energy to join our team. This role requires meticulous attention to detail and the ability to thrive in a fast-paced environment. The Dispatch Coordinator is responsible for ensuring that all customer appointments are scheduled and covered efficiently while adhering to company lead-handling policies.
Key Responsibilities :
- Field Sales Support : Handle incoming calls and requests from field sales representatives, providing prompt and accurate assistance.
- Scheduling : Strategically orchestrate appointment schedules to ensure optimal coverage and minimize conflicts, maintaining seamless operations across the team.
- Policy Compliance : Uphold company lead-handling policies to maximize efficiency and ensure consistent customer engagement standards.
- Coordination : Act as the central point of communication between sales representatives, customers, and internal teams to address scheduling changes or conflicts.
- Problem-Solving : Quickly identify and resolve scheduling challenges, demonstrating adaptability and resourcefulness.
- Technology Utilization : Use scheduling software, CRM systems, and other digital tools to streamline dispatch operations and track performance metrics.
Qualifications :
Why Join Reece Windows & Doors?
If you are a detail-oriented, tech-savvy professional with the ability to thrive under pressure, we encourage you to apply and become a vital part of our team at Reece Windows & Doors.
How to Apply :
Send your resume and a brief cover letter explaining your qualifications and enthusiasm for the role to [p.hormaeche@reecewindows.com].
Compensation :
Hourly Pay Weekly Bonuses Expected Annual Income ranges from 50-65k / year
Benefits :
401k : Available immediately with 3% match
Healthcare : Available after 90 Days
Dental : Yes
Vision : Yes
HSA Enrollment also available immediately.
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