What are the responsibilities and job description for the Patient Access Specialist (Per Diem) #3222 position at Reedsburg Area Medical Center?
Position Summary:
The Patient Access Specialist arranges for the efficient and orderly registration and scheduling of patients throughout the Hospital and Emergency Room.
This is a Per Diem ( As needed) Position which could include a variety of shifts including weekends/holidays.
Education and Training Required:
- High school graduate or equivalent.
Experience:
- Experience working in a hospital or other medical environment is preferred.
Special Knowledge, Skills and Abilities:
- Good organizational skills.
- Good time management skills and can prioritize tasks.
- Excellent hand written and oral communication skills, grammar, punctuation, and style.
- Ability to use the following equipment: personal computer, fax machine, photocopier.
- Excellent communication skills.
- Ability to work independently.
- Resourceful; is aware and utilizes the resources that are available.
- Ability to multi task and handle stressful situations in a calm manner.
- Basic computer knowledge.
- Excellent customer service skills.
- Reception and/or switchboard experience.
Physical Requirements:
Physical Demands:
- Continuously sits at a desk.
- Frequently stands to perform tasks.
- Occasionally lift up to 10 pounds while handling patient charts, x-rays, copier paper, etc.
- Occasionally push/pull with up to 50 pounds when moving carts with patient charts or x-rays and maneuvering wheelchairs.
- Occasionally climbs a 2-step stool, balances, bends below and to the knee, kneels, crouches/squats, twists and reaches overhead to access cabinets.
- Frequently reaches in front of the body to perform tasks.
- Occasionally uses controls/levers/knobs/switches to access charts or turn on/off equipment.
- Continuously requires fine motor skills for operation of computer/keyboard, copier, and telephone.
- Frequently handles objects such as pencils, staple pullers, staplers, etc. to perform duties.
- Sight:
- Constantly requires visual acuity with correction to 20/40 to read written and computer information.
- Frequently requires vision of colors to perform tasks.
Cognition/Communication:
- Constantly and effectively communicate with other staff, physicians, volunteers and customers using hearing skills, comprehensive speech, simple and complex writing and reading skills.
- Frequently requires vision of colors to perform tasks.