What are the responsibilities and job description for the Scheduler (40 hours per week) #3242 position at Reedsburg Area Medical Center?
We are looking for a Scheduler to join us in our Contact Center! Schedule: Monday - Friday Weekends: As needed Hours: Shifts fall between 7AM-5PM Position Summary: The Scheduler will handle calls in the contact center, manage appointment scheduling, and address the waitlist and rescheduling needs, along with making daily reminder calls for wellness visits. Additionally, this role may involve cross-training in the patient access department to assist with patient registration for appointments.
Experience:
- Experience working in a Clinic or other medical environment is preferred.
- Great Organizational Skills
- Excellent communication skills
- Ability to use office equipment: Computer, fax, copier
- Ability to work both independently and within a team
- Reception and/or switchboard experience helpful
Job Specific Duties:
- Greet Patients, Family members, and physicians in a welcoming and professional manner.
- Offer assistance to those within the scope of responsibility
- provide accurate information to patients; if unable to, assist the patient in locating an appropriate person or department
- Utilize proper phone etiquette
Benefits:
RAMC offers an extensive benefits package to meet the needs of our employees and families.
