What are the responsibilities and job description for the Tool Department Head Associate position at Reeves Hardware Co Inc?
The Tool Department Head will be responsible for providing support across the tool department. This role also requires cross-training in multiple departments throughout the store. This role requires flexibility, excellent customer service skills, and the ability to adapt to different tasks and environments. The ideal candidate will be proactive, detail-oriented, and capable of working independently as well as part of a team.
Responsibilities:
- Assist customers with inquiries and purchases in the tool department.
- Operate the POS/inventory system efficiently and accurately.
- Maintain a clean and organized work environment in all areas.
- Restock shelves and displays as needed.
- Provide support during special events and promotions.
- Assist with inventory management and purchasing controls.
- Handle customer returns and exchanges professionally.
- Collaborate with team members to ensure smooth store operations.
- Perform other duties as assigned by the store manager.
Qualifications:
- Previous retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and adapt to changing priorities.
- Basic computer skills and familiarity with POS systems.
- Ability to lift and move items up to 40 lbs.
- Availability to work flexible hours, including weekends and holidays.
