What are the responsibilities and job description for the Bartender position at Refined Restaurant Group?
Benefits:
Responsibilities:
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities:
- Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
- Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
- Address guest concerns with empathy and efficiency, ensuring satisfaction.
- Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
- Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
- Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
- Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
- Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
- Adhere to all service protocols, including special dietary needs and food allergy precautions.
- Ensure all tools and equipment, including POS and payment systems, are used proficiently.
- Follow all health and safety regulations, complete required training, and maintain compliance with restaurant policies outlined in the Employee Handbook.
- Foster a cooperative team environment and perform additional duties as needed.
- Proven experience in beverage preparation according to established recipes and standards.
- Ability to stock and maintain sufficient levels of bar supplies, including alcohol, glassware, ice, and other necessary items.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Skilled in managing a full bar top and handling orders from the cocktail station and dining area efficiently.
- Comfort with regular exposure to liquids and use of cleaning agents, demonstrating safe handling practices.
- Competence in operating bar equipment such as knives and blenders safely.
- Effective communication skills to understand and execute job requirements.
- Ability to multitask and maintain composure in a high-pressure environment.
- Comfortable working in tight spaces with fluctuating noise and temperature levels.
- Physically capable of lifting up to 50 pounds and standing or walking during the entire shift, navigating through potential hazards in the restaurant.