Business Office Manager

Overview
Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living, and memory care communities in 25 locations in Illinois, Indiana, and Florida. We are the residence of choice for more than 1,400 seniors, and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

Responsibilities

• Assemble and maintain resident and employee files according to company standards and state regulations.
• Make bank deposits in a timely fashion.
• Provide assistance to home office to ensure that the monthly accounting close are accomplished in an accurate, complete and in a timely.
• Maintain inventory and order office supplies.
• Is knowledgeable of the programming of telephone system, computers, thermostat controls, alarm system, fire alarm, and nurse call system.
• Maintain community roster of clients in compliance with state regulations. Maintain current listing of employee phone numbers.
• Maintain current listing of critical service providers in the event of an emergency. Ensure all employees have crin1inal record clearance and on file.
• Ensure that all documents used in the day-to-day operations are the correct version, and presents a positive image of the Community.
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions.
• Maintain records of employee in-services.

Qualifications

• High school diploma or general education degree (GED) preferred
• Experience as office manager in healthcare setting preferred.
• High level of ability in effective and succinct communication, written, and oral with residents, families, staff, vendors and the general public.
• Valid driver’s license
• Must have compassion for the desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Working knowledge of computers including Excel, Word, and MS Office is required.
• Ability to manage multiple priorities simultaneously.
• Ability to follow through with complex and detailed projects to completion.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodations