What are the responsibilities and job description for the Technical Product Manager position at Reflex Media Inc.?
WHO WE ARE
Reflex Media is a next-generation high-tech marketing company led by our Founder & CEO, an MIT alumni. Based in Las Vegas, Nevada, our business is as much data, software, and artificial intelligence as it is business operations and customer service. We also create at the forefronts of psychology, economics, music, literature, art, fashion, cinematography, and the science of marketing. Our company culture can best be described in three words: growth, passion, and excellence. Our Founder, who subscribes to the philosophy “what cannot be measured cannot be managed,” is committed to creating an environment where the opportunity to grow is unbounded. As a company where you get back as much as you put in, we are best suited for individuals who are looking not for a job but rather an opportunity to grow. In short, we are a company where superstars are developed.
WHO WE'RE LOOKING FOR
- Brand Advocates: Individuals who deeply understand and align with the Seeking.com brand, embracing our mission and our innovative approach to modern dating and hypergamy.
- Passionate Professionals: Enthusiastic team members committed to fostering meaningful connections and aiding others in finding relationships that align with their ambitions and desires.
- Ambitious Learners: Driven candidates who are not only eager to learn and grow but are also ready to continuously expand the boundaries of their capabilities.
- Innovative High Performers: Professionals who excel beyond conventional boundaries, introducing innovative, outside-the-box solutions and ideas.
- Proactive Communicators: Exceptional communicators who thrive on feedback and are eager to make substantial contributions to the company.
- Resilient Problem Solvers: Individuals who show great endurance and flexibility in the face of challenges, coupled with a strong ability to think critically and solve complex problems effectively.
- Adaptable Innovators: People who can swiftly adjust to new conditions and challenges while continuing to drive forward-thinking solutions and improvements.
CAREER OPPORTUNITY: TECHNICAL PRODUCT MANAGER
The Technical Product Manager will own the technical strategy, architecture, and execution of key internal and external products for Seeking.com. This role is ideal for candidates with a strong software engineering background who have transitioned into product management or technical product owners with deep experience in software development.
At Reflex Media, you’ll be part of a high-impact culture that values technical innovation, collaboration, and problem-solving. As our Technical Product Manager, you will lead the technical direction for critical internal platforms, working closely with engineering teams to define scalable, high-performance solutions that power the world’s leading luxury dating platform.
ESSENTIAL DUTIES & RESPONSIBILITIES
Technical Product Ownership & Strategy:
- Own the architecture and roadmap for internal tools and microservices supporting customer support systems, content moderation, and payments infrastructure.
- Drive technical decision-making for API integrations, data pipelines, and system reliability.
- Develop scalable, high-performance solutions in collaboration with engineering teams.
- Write detailed technical product specifications, including system workflows, API documentation, and technical user stories.
- Oversee internal payments systems, ensuring security, efficiency, and scalability.
Cross-Functional Collaboration:
- Act as a bridge between product and engineering, ensuring technical feasibility and prioritization.
- Partner with software engineers, DevOps teams, and architects to design robust solutions.
- Collaborate with data analysts and stakeholders to optimize system performance and automation.
Execution & Delivery:
- Manage technical product development lifecycles, from planning to release, with a focus on agile methodologies.
- Identify technical risks, performance bottlenecks, and architecture improvements proactively.
- Define and implement metrics for system performance, uptime, and efficiency.
Data-Driven Decision-Making:
- Leverage data analytics, monitoring tools, and system logs to drive product enhancements.
- Implement machine learning-driven automation for moderation and support systems where applicable.
- Define KPIs for system reliability, scalability, and user experience.
QUALIFICATIONS & EXPERIENCE:
Required:
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
- 3 years of experience in a software development or technical product management role.
- Strong understanding of software architecture, API design, and cloud infrastructure (AWS preferred).
- Hands-on experience with SQL, APIs, and system integrations.
- Working knowledge of software development principles, CI/CD, DevOps, and agile methodologies.
- Ability to read and understand code (Python, JavaScript, or equivalent experience preferred).
Preferred:
- Master’s degree in Computer Science, Engineering, or related field.
- Experience with building or managing payment processing systems (e.g., Stripe, PayPal, or internal payments platforms).
- Background in building automation for content moderation, fraud detection, or support ticketing systems.
- Hands-on experience with cloud computing (AWS, Azure), API management, and distributed systems.
- Prior experience as a software engineer, solutions architect, or technical product owner.
BENEFITS & PERKS
- 99% coverage of our medical base plan, dental, and vision insurance
- 65% coverage of our medical base plan, dental, and vision insurance for qualified dependents
- 100% coverage of short-term disability, long-term disability, and life insurance for qualified employees
- 50% 401(k) match up to 6% per month.
- Flexible Spending Account (FSA)
- Flexible paid time off
- And so much more!
EQUAL OPPORTUNITY EMPLOYER
Reflex Media is an equal-opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. Reflex Media's hiring decisions are based solely on qualifications, merit, and the needs of the company. All offers of employment are contingent upon the completion of a full background and reference check.