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OpenText Analyst

Refresco North America
Tampa, FL Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/3/2025

Job Description

Job Description

Make a Difference in YOUR Career!

Our vision is both simple and ambitious : to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too :  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think : how would YOU put our drinks on every table?

The Open Text Analyst reports directly to the Manager, Enterprise Applications Functional Analysts.

This role provides opportunities to work in a dynamic and results-driven work environment. Ideal candidates will embrace a growth mindset, focused on continuous improvement. The Open Text Analyst will take on a leadership role as an integral member of the Refresco network, with the opportunity to experience growth and success at the world's largest independent bottler of beverages.

Key Accountabilities :

The following are essential duties and responsibilities for this position :

  • Manage multiple Open Text products including VIM, IES, Archive Server, Enterprise Scan and Business Center;
  • Manage the lifecycle of small and medium enhancements and production support issues;
  • Understand the business’s concepts, practices, and procedures;
  • Work with identified subject matter experts (SME’s) to develop solid understanding of OT & SAP processes and provide continuous testing;
  • Independently drive large initiatives such as implementation of all new OpenText technologies and application of enhancement / support packs and upgrades;
  • Provide thought leadership towards adoption of new trends

Education and Experience :

  • Master’s in Computer Information Systems
  • 3 y. exp. as Computer Systems Analyst in the implementation, configuration, testing and production support of the following OT products : Open Text VIM, Open Text ICC, Open Text Archive Server, Open Text enterprise Scan, Open Text Archiving and Document Access; as well as 3 y. exp. in implementation, configuration, testing and production support of SAP ECC / S4 Hana, SAP ABAP Development, ABAP Debugging and Test Cycle Completion.
  • Other :

  • May telecommute; requires occasional travel to Refresco’s Tampa, FL office approximately 5% of the time
  • A Career with Refresco

    Refresco offers a competitive salary and comprehensive benefits, which include :

  • Medical / dental / vision insurance
  • Life insurance
  • 401(k) savings plan with company match
  • Paid holidays and vacation
  • Well-being benefits
  • Discount programs
  • Join Refresco TODAY and enjoy a rewarding CAREER!

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