What are the responsibilities and job description for the Regional Loss Prevention Manager position at Refuel Corporate?
Job Title : Regional Loss Prevention Manager
Reports To : Sr. Manager, Loss Prevention & Business Continuity
Job Overview :
The Regional Loss Prevention Manager (RLPM) is a strategic leader responsible for implementing and overseeing loss prevention, safety, and inventory management programs within their assigned region. The RLPM serves as a critical link between the corporate Loss Prevention (LP) team and field / store operations, ensuring that all loss prevention, safety, and inventory protocols align with company objectives. This role involves training, auditing, investigating, and fostering cross-functional collaboration to minimize risk, improve safety outcomes, and protect company assets.
Key Responsibilities :
General Leadership
- Collaborate with Regional, District, and Store Managers to enhance regional performance related to Loss Prevention, Safety, and Inventory.
- Conduct routine visits to stores, providing direct support and training to ensure adherence to LP and safety protocols.
- Utilize tools like the LP Dashboard, P&L statements, and Expense Reporting to review compliance with LP, Safety, and Inventory goals.
- Lead and participate in quarterly audits focused on Loss Prevention, Safety, and Inventory compliance.
- Act as a subject matter expert and advocate for LP strategies, promoting a culture of accountability and security across the region.
Loss Prevention
Safety Management
Inventory Audit & Shrink Management
Qualifications and Experience :
o Bachelor’s degree in Loss Prevention, Criminal Justice, Business Management, or a related field (preferred).
o Minimum of 5 years in multi-unit Loss Prevention / Asset Protection roles, ideally in retail or convenience store environments.
o Experience conducting investigations and interviews (Wicklander-Zulawski or Certified Forensic Interviewer (CFI) certification preferred).
o Familiarity with federal, state, and local regulations related to criminal cases and loss prevention procedures.
o Proficiency in analyzing financial data, including Profit & Loss statements, and providing strategic recommendations.
o Exceptional verbal and written communication skills, with the ability to present to diverse audiences.
o Strong analytical and problem-solving abilities, with attention to detail and accuracy.
o Ability to manage multiple priorities in a dynamic, fast-paced environment.
o Proficient in using investigative tools, LP software, and Microsoft Office Suite.
o Demonstrated ability to build cross-functional relationships and foster a culture of accountability.
o Willingness to travel up to 75% within the geographic region, including overnight stays as required.
o Valid driver’s license, acceptable driving record, and reliable transportation.
Preferred Skills & Attributes :
WSSCORP
At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.