What are the responsibilities and job description for the Cashier/Customer Service/Sales Associate position at Refuel Pantry?
Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Associate / Cashier. As a Customer Service Associate, you will play a crucial role in providing exceptional service to our valued customers. This is a great opportunity for someone who enjoys working in a fast-paced retail environment and has a passion for delivering outstanding customer experiences. Responsibilities: - Greet customers with a friendly and welcoming demeanor - Provide excellent customer service by assisting customers with their inquiries, purchases, and returns - Operate cash registers and handle cash transactions accurately - Maintain a clean and organized checkout area - Upsell products and services to maximize sales opportunities - Demonstrate product knowledge to assist customers in making informed purchasing decisions - Process payments using various payment methods, including credit cards and mobile payment options - Handle customer complaints or concerns with professionalism and escalate issues as needed - Assist with inventory management, including restocking shelves and monitoring product availability Qualifications: - Previous experience in customer service or retail sales is preferred - Strong communication skills with the ability to actively listen to customers' needs - Bilingual proficiency is a plus, as we serve diverse customer demographics - Basic technical knowledge to assist customers with electronic devices or wireless services - Ability to multitask and work efficiently in a fast-paced environment - Excellent phone etiquette and interpersonal skills - Strong attention to detail and accuracy in cash handling - Flexibility to work evenings, weekends, and holidays as required Benefits: - Competitive pay based on experience - Opportunities for career growth and advancement within the company - Employee discounts on merchandise - Ongoing training and development programs If you are passionate about delivering exceptional customer service, have strong communication skills, and enjoy working in a dynamic retail environment, we would love to hear from you. Apply now to join our team as a Customer Service Associate / Cashier!
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
- Flexible schedule
Shift:
- Evening shift
Work Location: In person
Salary : $14