What are the responsibilities and job description for the Business Analyst position at Refulgent Technologies Inc.?
Job Details
Job: Business Analyst
Location: Lansing, MI (Hybrid)
Candidate must be local to MI, Inperson Interview
Essential Duties and Responsibilities
Business Analysis & Process Improvement:
Analyze, document, and validate business processes, system requirements, and interactions related to retirement benefits administration.
Collaborate with subject matter experts to define and refine business needs for system enhancements, policy changes, and new initiatives.
Support solution design, testing phases (e.g., UAT), and implementation activities.
Recommend improvements to business processes for increased efficiency and service quality.
Conduct gap analysis and assess impact of policy or regulatory changes.
Provide data analysis and reporting to support compliance, performance tracking, and decision-making.
Security & Compliance Support:
Perform tasks in support of internal/external security and standards reviews.
Conduct security risk assessments and recommend mitigation strategies.
Assist with the development and maintenance of security documentation (e.g., System Security Plans, Assessment Reports, Authorization packages).
Support security audits by gathering documentation and demonstrating control effectiveness.
Disaster Recovery & Business Continuity Planning
Contribute to the development, documentation, and testing of Disaster Recovery Plans (DRPs) for critical systems.
Assist in defining recovery time objectives (RTOs) and recovery point objectives (RPOs).
Collaborate with business units to develop and maintain Business Continuity Plans (BCPs).
Conduct business impact assessments and ensure DRP/BCP strategies align with operational needs.
Participate in tabletop exercises and simulations to test and validate plans, document and address gaps.
Ensure DRP/BCP efforts comply with Client policies, NIST, FISMA, and other applicable standards.
Minimum Qualifications:
Bachelor s degree in business administration, Information Systems, Public Administration, or a related field.
Seven (7) years of experience as a senior business analyst or equivalent in a government, retirement system, or financial services environment.
Demonstrated experience in business process documentation and cross-functional collaboration.
Familiarity with Agile SDLC, process modeling, and system testing methodologies.
Preferred Qualifications:
Experience with public pension or retirement systems.
Working knowledge of pension administration platforms.
Proficiency in Azure DevOps or comparable tools.
Experience with SQL or analytics tools such as Power BI or advanced Excel.
