What are the responsibilities and job description for the System Administrator position at Refulgent Technologies Inc.?
Job Details
System Administrator
ONSITE - SC, USA
ONLY W2 ROLE
Technical
The contractor will:
- Troubleshoot and recommend technical solutions for customer issues related to software setup and configuration pertaining to SCDOR cloud applications, Microsoft 365 Admin Centers, and other custom SharePoint solutions
Have expertise and experience with HTML 5 and CSS 3, SharePoint Server 2019, JavaScript, .Net framework, RESTful application design - Have expertise and experience with multiple Microsoft 365 Admin Centers, in particular Power Platform Admin Center, Exchange Admin Center, Teams Admin Center, OneDrive, SharePoint Admin Center, and their related applications
- Be required to provide technical documentation to include governance and perform other duties as needed
Develop workaround solutions as appropriate - Monitor and assess current systems and recommend enhancements, as needed, based on data gathered
Act as technical resource for other IT analysts and business units by resolving complex computer equipment and systems problems pertaining to web application design, deployment, and/or support - Diagnose and resolve problems related to applications and systems for which the Application Services team is responsible
- Escalate complex problems to other internal IT groups, or vendors for resolution
- Install, configure, test, monitor, and maintain systems and application software and peripherals for users; install and configure servers required for designed solutions
- Maintain familiarity with current computer and network products and services
- Adhere to corporate information security guidelines and promote information security among coworkers
- Qualified candidate will be responsible for performing root cause analysis and resolution
Perform other duties and special projects as assigned
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
M365 setup, configuration, and operational support
SharePoint Technologies (2019 and SharePoint Online)
M365 Admin Center and the multiple application Admin Centers
General database design and administration
Application and server level security
Internet Information Services
Organizational Skills
Verbal Communication Skills
Written Communication Skills
REQUIRED EDUCATION/CERTIFICATIONS:
A bachelor s degree in information technology systems, computer science, or related field and eight (8) years of experience in information technology systems or related area; or an associate's degree and ten (10) years of experience in information technology systems or related area; or a high school diploma and twelve (12) years of experience in information technology systems or related area.
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