What are the responsibilities and job description for the Business Operations Director position at Regency At Westland?
About the Role
This Business Operations Director position will be responsible for overseeing the day-to-day operations of the office, including accounts receivable, billing, and customer service. The ideal candidate will have excellent organizational and communication skills, as well as attention to detail and ability to work independently.
Job Responsibilities
- Manage facility accounts receivable system
- Record daily collections of cash receipts and deposit to appropriate accounts
- Establish and maintain communication with patients, family members responsible for payment for patient care services
- Generate timely billing of all payer classes for claims generated by the facility
- Review Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, Web Denis records
- Process Medicaid applications
Requirements
- Minimum high school diploma or equivalent, some college or technical training preferred
- Minimum 1 year experience in A/R capacity in the long term care setting is preferred
- Knowledge of PCC helpful
- Computer knowledge (Microsoft 365, Edge)
- Excellent penmanship and verbal skills
