Admissions Coordinator

- Must have Previous Admissions or Community Relations Experience related to the Nursing Field - 

The Admissions Coordinator manages the community’s inquiry and admission process and provides customers with information via tours of the Assisted Living Community, personal visits/assessments, conversations, and follow-up. The Community Relations Assistant also implements effective sales and marketing programs to increase occupancy and secure move-ins in the community. This position reports to the Community Relations Director.

You will:

• Responsible for fulfilling budgeted occupancy and move-in goals
  
• Maintains and improves upon the occupancy level and revenue production of the community to include managing the inquiry process and completing all activities required securing move into the community.
• Manages the move-in process by assisting prospective residents, their family members, and/or advisers in the decision-making process by understanding their needs and educating them about the community’s services and programs
• Works with Maintenance to ensure apartment readiness for move-ins maintains model apartments and ensures the community is always tour-ready.
• Demonstrates exceptional customer service skills to all customers.
• Responsible for taking referral information from telephone and walk-in inquiries, obtaining necessary personal, clinical, and financial information.
• Works with the Business Office Manager to ensure prompt coordination for financial verification and ensures financial verification and forms are accurate and complete.
• Coordinates the pre-admission process and acts as a liaison between the customer and the community.

You currently:

• Ability to work independently with minimum supervision, problem-solving, conflict management, and budgeting.
• Possess excellent leadership and have a caring disposition.
• Good communication skills, verbal and written, routinely follow written and verbal instructions
• English language skills are adequate to allow communication with Residents and staff
• Experience interacting and working with hospital-based clinicians (physicians, nurses, discharge planners, and social workers).
• Experience in an outside sales and marketing role, with demonstrated experience in making sales calls to healthcare professionals.
• Possesses a valid driver’s license and has access to a vehicle.

Our (full-time) Benefits:

• Medical / Dental / Vision Insurance
• Prescription Drug Coverage
• Paid Time Off (PTO)
• Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Discounts (movies, restaurants, gifts, & more)
• 401-K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.