What are the responsibilities and job description for the Receptionist position at Regency Care of Arlington?
We are looking for Part Time Receptionist to join our growing team! The right candidate has a can-do attitude, a friendly demeanor, and the ability to provide many levels of support to our clients.
Job Duties
- Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
- Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols. Logging visitors’ details.
- Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
- Assisting Residents: Providing basic assistance to residents, directing them to common areas, or answering general questions.
- Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
- Technology and Administrative Support: Utilizing computer systems and other administrative tasks. Assisting with data entry and paperwork as needed.
- Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
- Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
- Cultural Sensitivity: Demonstrating cultural awareness and sensitivity while interacting with residents and visitors from diverse backgrounds.
Requirements
- Enjoy working in a one-on-one setting, eager to improve and continuously learn new skills.
- Validated ability to act in a compassionate and supportive manner.
- Available to work different shifts, including nights and/or weekends.
- High School Diploma or equivalent
- Take pride in providing high quality care.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
