What are the responsibilities and job description for the Customer Support Specialist - Customer Service Rep position at Regency Management Inc.?
Do you thrive in a fast-paced office environment? Do you enjoy helping people over the phone and ensuring seamless communication within an organization? At Regency Management Inc. in Beaverton, OR, we are looking for a full-time Customer Support Specialist - Customer Service Rep to be the voice of our office, managing calls and facilitating smooth interactions between residents, property owners, vendors, and employees. In return, we offer excellent pay of $22 to $28 per hour (depending on experience), and great benefits such as:
- Health insurance
- A 401(k) plan
- Holiday pay
- Floating holidays
- Paid time off (PTO)
- Aflac options
WHAT SETS REGENCY APART
Regency Management Inc. takes care of rental properties throughout Oregon and Southwest Washington, relieving our residents of the stresses involved in property management. By prioritizing growth, efficiency, and strong client relationships, we can focus on doing the right thing for our residents and our community. Our work culture is highly inclusive and cooperative, allowing everyone to be heard and feel valued. Join us in our mission to provide clean, comfortable, and quality housing!
HOW YOU MAKE A DIFFERENCE IN YOUR ROLE
As a Customer Support Specialist - Customer Service Rep, your day begins in our corporate office, where you manage incoming and outgoing calls, ensuring every interaction is handled professionally and efficiently. You greet visitors, keep the office organized, and support various administrative tasks like sorting mail, preparing meeting rooms, and handling will-call documents. Throughout the day, you assist with scheduling, updating records, and monitoring project completion. You also process monthly tenant invoices, support marketing initiatives, and help streamline operations for maximum efficiency. Whether you're handling a time-sensitive phone call or assisting with office supply management, you are the go-to person for keeping everything running smoothly.
WHAT WE NEED FROM YOU
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Excellent analytical and critical thinking skills
- Proficient with computers and office software
- Detail-oriented and highly organized
- Fluent in English and Spanish
- Able to handle confidential information
- Able to self-manage
- Experience in Multi-Family Property Management or a related field is preferred
WORK SCHEDULE & LOCATION
This is a full-time position based at our corporate office in Beaverton, OR. You'll work Monday through Friday (40 hours per week) with the flexibility to adjust your schedule to meet business needs. Our main office phone hours are 10 AM to 4 PM. The workweek runs from Saturday to Friday. We maintain a welcoming and collaborative office environment, which includes a dog-friendly workplace. Employees are welcome to bring their well-behaved dogs to work, so applicants with dog allergies should consider this when applying.
Ready to apply? We've made it simple-our quick, 3-minute, mobile-friendly initial application is all it takes to get started. If you're ready to be a key part of our office team, apply to be a Customer Support Specialist - Customer Service Rep today!
Salary : $22 - $28
