REGENCY Health Care & Rehab Ctr.
Business Office manager
Job Description :
- Department | Administration
- Reports to | Administrator / Executive Director
- Reporting to this position | Business Office Personnel, Receptionist
- Job Classification | Administrative / Leadership / Management
Position Purpose | Leads, guides, and directs the financial operations of the healthcare facility by generally accepted accounting principles, local, state, and federal regulations, standards, and established facility policies and procedures to achieve facility financial goals.
Required Qualifications :
Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, or other related healthcare facility.Knowledgeable of skilled nursing home regulations, procedures, laws, and guidelines about long-term care and Medicare & Medicaid Billing.Major Duties and Responsibilities :
Plans, develops, organizes, implements, evaluates, and directs the overall financial operation of the facility and its programs and activities, following generally accepted accounting principles and current state and federal laws / regulations.Reports the facility's financial performance at least monthly, and more frequently as needed, to the Administrator and the Board of Managers, Directors, and / or governing body as directed.Identifies, in conjunction with the Administrator and selected department heads, the facility's key performance financial indicators. Establishes an ongoing system to monitor these key indicators, which promote the facility's fiscal health.Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and / or management, such as re-education or revisions related to the facility’s financial outcomes.Facility and implements processes and systems in the Business Office to manage billing, collections (A / R), accounts payable (A / P), patient trust, liability notices, general ledger functions, business / payroll taxes, purchase orders, cash flow, and all necessary business transactions using generally accepted accounting principles.Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.Develops and implements payroll accounting processes, including special functions required by any employee benefit or retirement plans, insurance accounting required by the federal Family and Medical Leave Act, etc.Produces monthly facility income statement.As current regulations require, prepare financial records and cost reports for submission to authorized government agencies.Utilizes and is proficient in various Excel, word, adobe, and other electronic reporting formats.Maintains schedules for capital expenses and fixed asset depreciation.Reviews and interprets monthly financial statements and provides relevant information to the Administrator and Board of Directors, Managers, or governing body.Makes written and oral reports / recommendations routinely and as requested.Ensures monthly billing is completed timely using facility A / R software.Ensures all team members follow facility billing checks and balances as facility policy requires including balancing the daily census and Medicare triple-check before billing.Maintains working knowledge of all aspects of the facility’s financial software profacility'svelops and monitors accounts receivables. Ports delinquent accounts and solutions to overcome obstacles to the AdminAdministratorevelops and maintains written policies and procedures that govern the accounting functions of the facility.Maintains a working knowledge of the state long-term care Medicaid insurance program, Medicare Part A, B, and C insurance program, and private long-term care insurance programs.Ensures pre-admission financial evaluations regarding the identification of a payer source are coordinated with the Admissions Office as part of the pre-admissions process.Leads and coordinates daily, weekly, bi-monthly, or monthly financial meetings with facility department heads to monitor budget compliance and implement corrective action when necessary.Leads budget development with department heads bi-annually.Completes and analyzes facility monthly financial reports, makes recommendations and financial projection reports to the Administrator, and monitors facility performance and stated objectives.Projects and develops yearly facility budgets with the AdminisAdministratore expected to report projected budgets with the AdministAdministratorBoard of Directors.Develops and maintains positive relationships with residents, employees, and family members.Promotes and establishes effective communication and customer service to achieve facility goals and customer satisfaction.Supervises all Business Office personnel and their work functions.Evaluate the work performance of Business Office personnel in concert with Human Resources for expected performance outcomes.Ensures the admissions staff’s behavior aligns with the staff facility's financials and that the behaviors of Business Office personnel are incongruent with facility goals.Facilitates, serves, attends, or participates in various facility committees as necessary.Understands, continues to learn, and teaches others about new CMS program initiatives affecting the facility’s fiscal health, value-based purchasing programs like SNF-VBP, SNF-QRP, Quality Measures, and Payroll-Based Journal reporting.Participates in QAPI or facility assessment activities as needed, such as carrying out duties assigned as part of a performance improvement committee.Identifies and collaborates with interdisciplinary team members, consultants, and others when needed to identify opportunities to enhance financial services for the residents and / or resolve issues.Recruit talented, qualified individuals with Human Resources to fill department positions as a key factor in building and maintaining a strong and capable Business Office team.Promotes teamwork, mutual respect, and effective communication. Promotes positivity and active daily problem-solving.Reads and stays informed regarding developments in the skilled nursing sector and associated support services, regulatory, business practices, and other entities potentially influencing the facility’s fiscal health.facility and develop a plan to correct accounting deficiencies noted during survey inspections and provide the administrator with a copy of the administratorPromotes and encourages trust within the Business Office, department heads, and key employees.Promotes safe work practices, safety rules, and accident prevention procedures to prevent employee injury and illness.Additional Tasks :
Treats all residents with dignity and respect. Promotes and protects all residents’ rights.Residents a culture of compliance by adhering to all facility policies and procedures. Complies with business conduct standards, state / federal regulations, and guidelines.Follows appropriate safety and hygiene measures to protect residents and themselves.Maintains confidentiality of protected health information, including verbal, written, and electronic communications.Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and / or Administrator. P test Administrator and cooperates with all investigations.Reports any occupational exposures to blood, body fluids, infectious materials, and / or hazardous chemicals by facility policy.Participates in all life safety and emergency drills and trainings. Will immediately fills responsibilities as assigned during implementing or activating the facility’s emergency facilities, work-related injuries, and illnesses to the supervisor.Follows established infection control policies and procedures.As a condition of employment, complete all assigned training and skills competency.Personal Skills and Traits Desired / Physical Requirements / Working Conditions :
Ability to read, write, speak, and understand English.Must be a supportive team member, contributing to and exemplifying teamwork.Ability to make independent decisions when circumstances warrant such action.Ability to deal tactfully with personnel, residents, family members, visitors, government agencies / personnel, and the general public.Must have patience, tact, and willingness to deal with complex residents, family, and staff.Must be able to relay information concerning a resident’s condition. resident'stsot threaten the health and safety of other individuals in the workplace.Must be able to move intermittently throughout the workday.Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.Ability to assist in the evacuation of residents during emergencies.Ability to bend, stoop, kneel, crouch, perform overhead lifting, and perform other everyday physical movements as needed for the position.May be subject to falls, burns from equipment, and / or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants.Subject to exposure to infectious waste, diseases, and / or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.May be subject to hostile or emotional residents, family members, visitors, or personnel.Possesses leadership, supervisory skills, and willingness to work harmoniously with and supervise other personnel.Successfully follows oral and written instructions.Successfully relays information concerning business office matters, residents, employees, or any subject matter.Willing to cope with the mental and emotional stress of the position.Communicates with medical, nursing staff, and all departments.Accepts callbacks during emergency conditions.Works in the office and throughout the facility.Willing to work to task completion despite frequent interruptions.Works beyond 9-5 pm (regular working hours). I work weekends and holidays when necessary.Compliance as a Condition of Employment and Performance Appraisal
A condition of employment is an agreement to abide by all facility standards, policies, and procedures, including the facility’s compliance facility's program. Co-appliance will be a factor in evaluating job performance. Vi relations, including failure to report violations, will result in disciplinary action, up to and including termination.This job description is intended to convey the general scope of this position's primary position's responsibilities. Oer, tasks not listed here may be assigned by the Board of Managers, Board of Directors, and / or President of the company. Periodic revision may be necessary to reflect changes in expectations placed on long-term care by various governmental agencies. The job description will be reviewed and / or revised annually and as needed.Individual performance will be evaluated using the following scale :
Unsatisfactory : Achieves results far less than the standards identified for the performance factors rated.Needs Improvement : Achieves results less than the standards identified for the performance factors rate.Meets Standards : Achieves results that meet the standards identified for the performance factors rated.Exceeds Standards : Achieves results that usually exceed the standards identified for the performance factors rated.Reasonable Accommodation Statement :
Consistent with the Americans with Disabilities Act (ADA) and [insert state civil rights law], it is the policy of [Regency Health and Rehab)] to provide reasonable accommodation when requested by a qualified applicant.
Or an employee with a disability unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of.
I have read the above job description and understand the requirements and expectations of the position of Business Office Manager at [Regency Health and Rehab) .
Employee’s Signature Employee's Date
Administrator’s Administrator's Date
