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Associate Director IT Operations - GMP Automation Support

Regeneron
Troy, NY Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/31/2025
The Associate Director, IT Operational Technology ensures the reliable operation of the IOPS IT/OT infrastructure and operations. The role will provide administrative direction and support for the daily IT operational activities for the Automation department. This may include the responsibility for servers, all hardware and communications infrastructure, desktop, and portions of Identity and Access Management (IAAM), ensuring integration and coordination with Corporate systems and infrastructure. A strong background in IT/OT Automation, including work with DeltaV/Emerson and/or Rockwell/Alan-Bradley products is needed for the role.

As an Associate Director IT Operational Technology, a typical day might include the following:

  • Ensure the reliable operation of the IOPS IT/OT infrastructure and operations by providing administrative direction and support for daily operational activities of IT Operations team including, but not limited to, responsibility for all hardware and communications infrastructure, software licensing as well as all levels of desk side support that meet the short and long-term business goals of internal functional areas.
  • Provides operational management of following functions under established standards and processes set by corporate IT; Integrate local resources with global teams for Data Center Operations, Network Services, Telecom/communications and System Monitoring, Asset Management, Desktop Support, and Security
  • Coordinate portions of IAAM to ensure secure and efficient access to IT resources, implement and maintain IAAM policies and procedures to protect sensitive information and systems. Collaborate with the security team to address IAAM-related issues and ensure compliance with regulatory requirements.
  • Plan and execute IT projects, ensuring they are completed on time, within scope, and within budget and coordinate with other departments and stakeholders to ensure successful project delivery.
  • Ensure compliance with relevant regulations and standards and maintain robust security measures to protect the organization's IT/OT infrastructure.
  • Develop and implement IT strategies that align with the organization's goals and objectives.

This Role May Be For You If You Have

  • A passion for enhancing system automation and performance through innovative solutions.
  • The ability to thrive in a fast-paced, multifaceted environment with a strong sense of urgency and accountability.
  • Outstanding problem-solving skills, with a consistent record of addressing complex technical challenges.
  • Strong communication skills, with the ability to effectively collaborate with cross-functional teams.
  • A proactive mentality, constantly seeking opportunities to optimize and automate processes for increased efficiency.
  • Solid change management skills, with experience in implementing and managing change control processes.

In order to be considered for this position, you must hold a BS/BA in Information Technology or related field and

  • 10 years of progressively more responsible experience, including 10 years of management experience and a minimum of three years’ experience in an FDA or similarly regulated environment or equivalent combination of education and experience.
  • Management and delivery experience required including management of a diverse technical team, including Helpdesk, Desktop, Server and Network staff. Experiencing managing vendors and managed services.
  • Experience in developing and deploying SLA's, Metrics and other best practices as well as having successfully implemented ITIL practices into an organization.
  • Experience with Business Continuity and Disaster Recovery planning.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive and diverse culture that provides comprehensive benefits, which often include (depending on location) health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off for eligible employees at all levels!

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.

Salary Range (annually)

$145,600.00 - $237,600.00

Salary : $145,600 - $237,600

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