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Business Office Coordinator

Regent Surgical
Troy, MI Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/6/2025
About Regent Surgical Health

Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success.

Regent offers a comprehensive and competitive benefits package as one way to recognize our employee's contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain a work/life balance.

Pursuant to the ADA, Regent will provide reasonable accommodation(s) to all qualified employees with known disabilities, where their disability affects the performance of their essential job functions, except where doing so would be unduly disruptive or would result in undue hardship.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

We are an equal opportunity employer.

Position Summary

Under the direction of the Administrator or Business Office Manager the BOC supervises and participates directly in all aspects of the facility’s business office to include surgery scheduling, insurance verification, cash management, coding, billing, accounts receivable follow-up and patient registration. Supervises and conducts the training of business office staff as well as participates in the evaluation of staff performance. Financial end-of-month closure and reporting will be completed in a timely manner and according to Center criteria.   

Duties/Responsibilities

  • Demonstrates fiscal accountability for Center resources and the ability to achieve outcomes within allocated resources.
  • Incorporates quality improvement data and/or patient satisfaction data into business office goals. 
  • Demonstrates a clear understanding of regulations applicable to patient care and Business Office functions. 
  • Works closely with Materials Manager to oversee and ensure accuracy of the accounts payable (AP) process, and accrual log processes. 
  • Provides guidance to Center leadership and staff in goal setting, problem solving, resource management, and outcome achievement. 
  • Develops performance objectives and metrics for the business office staff. Participates in the hiring, training, education and assessment of business office staff competence. 
  • Demonstrates the ability to cope with and manage change, as well as help others do the same. 
  • Collaborates with other Centers and RCM, as needed, to create systems and problem solve ongoing issues that impact Center goals and/or patient care delivery. 
  • Provides regular communication and feedback to Administrator, BOM, staff, physicians, and appropriate Regent team members. 
  • Demonstrates a commitment to a healthy work environment by modeling desired behaviors and encouraging those in others. 
  • Performs other duties as assigned. 

Education/Experience

Required:

  • High school diploma
  • Experience working in a medical office
  • Strong knowledge of healthcare billing Medicare Part B claims, surgery scheduling, insurance verification, accounts receivable, cash management, coding, other insurance billing, and patient registration.

Preferred

  • Ambulatory Surgery Center experience

Regent Mission and Values

Our corporate brand is brought to life each day by our colleagues as they interact with the public, Physician partners, their patients, other medical professionals, vendors, and others. Our Mission and Values guide all our plans of actions.

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