What are the responsibilities and job description for the Medical Receptionist position at Regent Surgical?
About Regent Surgical Health
Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success.
Regent offers a comprehensive and competitive benefits package as one way to recognize our employee's contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain a work/life balance.
Pursuant to the ADA, Regent will provide reasonable accommodation(s) to all qualified employees with known disabilities, where their disability affects the performance of their essential job functions, except where doing so would be unduly disruptive or would result in undue hardship.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We are an equal opportunity employer.
About The Role
The Medical Receptionist enhances the team’s effectiveness by representing the company favorably to new and existing clients through stellar client service. This individual will offer critical organizational support to the Business Office team and assist with projects. Under the direction of the Business Office Manager, the Receptionist performs a variety of admitting/administrative tasks to arrange for the admission of patients to the surgery center. Monitors patients’ status and location while in the surgery center. Collects time of service payments and verifies patients demographic information.
Duties, Responsibilities, Competencies
Required:
Since 2001, Regent Surgical Health has been a leader in developing and managing successful surgery center partnerships between hospitals and physicians. We continually improve and evolve the ASC model based on changing market conditions to stay ahead of emerging trends. From this vantage point, our team has developed proprietary ASC ownership models that give both physicians and hospitals what they need to ensure long-term clinical and financial success.
Regent offers a comprehensive and competitive benefits package as one way to recognize our employee's contribution to the success of the organization and our role in helping you and your family to be healthy, feel secure and maintain a work/life balance.
Pursuant to the ADA, Regent will provide reasonable accommodation(s) to all qualified employees with known disabilities, where their disability affects the performance of their essential job functions, except where doing so would be unduly disruptive or would result in undue hardship.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
We are an equal opportunity employer.
About The Role
The Medical Receptionist enhances the team’s effectiveness by representing the company favorably to new and existing clients through stellar client service. This individual will offer critical organizational support to the Business Office team and assist with projects. Under the direction of the Business Office Manager, the Receptionist performs a variety of admitting/administrative tasks to arrange for the admission of patients to the surgery center. Monitors patients’ status and location while in the surgery center. Collects time of service payments and verifies patients demographic information.
Duties, Responsibilities, Competencies
- Ensures a positive first impression by exhibiting a consistently positive friendly and open demeanor conducive to greeting clients and visitors to the center.
- Speaks to and approaches others in a friendly and compassionate way
- Continuously exhibits personal integrity and professional initiative; understands the high level of honor required in maintaining client relationships.
- Dresses and acts in a professional manner at all times.
- Exemplifies our philosophy, culture and values and has a keen understanding of truly stellar service to both external and internal clients.
- Maintains the waiting room nourishments and keeps the area clean and tidy
- Keeps the families update and asks them if they need anything while they are waiting.
- Reliable, follows through on commitments, does not shrink from new challenges.
- Must be organized, detail-oriented and able to multitask.
- Demonstrates a commitment to accuracy by delivering high quality work.
- Has strong interpersonal, verbal and written communication skills.
- Ability to work independently as well as collaboratively
- Manages responsibilities and sets priorities with minimal supervision
- Flexible team player who is highly adaptable to change, open to new ideas and demonstrates thoughtful strategic and innovative thinking
- Demonstrates the ability to effectively communicate with others, including physician offices, insurance companies, patients and others.
- Demonstrate proactive approach to problem identification and solutions
- Works well with others
- Acts in a way that demonstrates our responsibility to be reliable and prompt
- Ability to handle multiple assignments or pieces of work at one time. The capability of working within a stressful environment under consistent deadlines, pressures and interruptions
- Demonstrates the ability to cope with and manage change
Required:
- High school diploma or general equivalency degree (EGD)
- Two years minimum experience clerical medical office experience
- Proficient typing skills (50 wpm)
- ASC experience
- Microsoft Office Specialist certifications
