Admission Counselor

Admissions Counselor
Admissions Counselor
About us

Regent University is America’s premier Christian university. We are a fully-accredited higher education institution that currently serves 11,000 students both online and on our picturesque campus in Virginia Beach, VA. We offer more than 150 areas of study including business, communication and the arts, cybersecurity and technology, divinity, education, government, law, leadership, nursing and healthcare, and psychology. The university offers associate, bachelor’s, master’s, and doctoral degrees. Regent University has consistently placed as one of the top colleges in Virginia, and currently, it tops the list of Best Online Bachelor’s Programs in Virginia and is ranked among top national universities by U.S. News & World Report.

Regent University is also a “Great Colleges to Work For” 2020 honor roll member and was recognized by our own employees for outstanding: compensation & benefits, job satisfaction, professional/career development, respect & appreciation, facilities, workspace & security, and work/life balance.

Our admissions counselors assist prospective applicants with the goal of converting qualified applicants to enrolled students. They demonstrate effective professionalism and extraordinary customer service in every prospect and applicant conversation on the phone, in person, and through email communication. Our admissions call center fields a high number of inbound and outbound calls guiding prospects through degree consultation, career counseling, and the application process. Employees who enjoy multi-tasking, utilizing technology, customer interaction, and working in education will thrive in this position.

Our hiring process is swift and efficient. We aim to prescreen and interview within one week of your application. We begin a new hiring cohort at the beginning of each month. During your interview process we will discuss your full range of benefits including tuition remission and the specifications of the admissions counselor role. Previous experience in admissions or higher education is not required. We provide paid onboarding and all of the training that you will need for your position.

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status.

Job details

Salary: $34,000 a year plus merit pay opportunities

Job Type: Full-time

Number of hires for this role: On-going need to fill this role

Qualifications

High school diploma or equivalent

Customer service: 1-2 years (Preferred but not required)

Full Job Description

• Are you looking for a career in a professional setting that provides a dynamic onboarding experience, complete job training and with plenty of growth potential?
• Do you want to earn your bachelor’s, master’s, or doctoral degree for free while you work? This employee benefit also applies to your dependents!
• Do you want to work for an institution that values the transformative power of education for its employees and students alike?
• Do you want to work a Christian organization with other believers pursuing their career goals and helping students reach their calling?

Regent University is America’s premier Christian university. We are a fully-accredited higher education institution that currently serves 11,000 students both online and on our picturesque campus in Virginia Beach, VA. We offer more than 150 areas of study including business, communication and the arts, cybersecurity and technology, divinity, education, government, law, leadership, nursing and healthcare, and psychology. The university offers associate, bachelor’s, master’s, and doctoral degrees. Regent University has consistently placed as one of the top colleges in Virginia, and currently, it tops the list of Best Online Bachelor’s Programs in Virginia and is ranked among top national universities by U.S. News & World Report.

Regent University is also a “Great Colleges to Work For” 2020 honor roll member and was recognized by our own employees for outstanding: compensation & benefits, job satisfaction, professional/career development, respect & appreciation, facilities, workspace & security, and work/life balance.

Our admissions counselors assist prospective applicants with the goal of converting qualified applicants to enrolled students. They demonstrate effective professionalism and extraordinary customer service in every prospect and applicant conversation on the phone, in person, and through email communication. Our admissions call center fields a high number of inbound and outbound calls guiding prospects through degree consultation, career counseling, and the application process. Employees who enjoy multi-tasking, utilizing technology, customer interaction, and working in education will thrive in this position.

Our hiring process is swift and efficient. We aim to prescreen and interview within one week of your application. We begin a new hiring cohort at the beginning of each month. During your interview process we will discuss your full range of benefits including tuition remission and the specifications of the admissions counselor role. Previous experience in admissions or higher education is not required. We provide paid onboarding and all of the training that you will need for your position.

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status.

Qualifications:

We realize applying for jobs can feel daunting at times. We don’t expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.

High school diploma or equivalent

1-2 years of sales and/or customer service (preferred but not required)

Candidate must have:

• Strong customer service and sales skills
• Excellent written, verbal, and interpersonal communication skills.
• Availability to work a 9am-6pm shift and rotating Saturdays.
• Ability to make decisions, work independently, and be a team player.
• Must be able to maintain prospect, applicant, and student confidentiality.
• Commitment to Regent’s core values of Excellence, Innovation and Integrity.

**apply for this role on our website at www.regent.edu/employment**

Job Type: Full-time

Pay: $38,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Regent University is a Christian community that exists to exercise and express Regent’s Christian beliefs. To learn more about our community values, please refer to our Christian Community and Mission Statement. Briefly state your Christian testimony - please provide a response in 200 words or less.

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $34,000 - $38,000