What are the responsibilities and job description for the Network Systems Administrator position at Region 11 Education Service Center?
Job Title : Network & Systems Administrator Wage / Hour Status : Exempt
Reports to : Director of Technology & Innovation Pay Grade : Technology 2 or 3
Dept. / School : Information Technology Date Revised : 1 / 2025
Primary Purpose :
Oversee and maintain the daily operations of an organization's computer networks, ensuring smooth functionality by installing, configuring, troubleshooting, and updating both hardware and software across the network, including servers and systems, while also maintaining network security.
Qualifications :
Education / Certification :
Bachelor's degree in computer science or management information systems, or equivalent experience in network administration preferred
Network or similar certifications preferred
Special Knowledge / Skills :
Knowledge of LAN, LWAN, and WAN network design and installation
Knowledge of network hardware and software applications including network servers, switches, printers, and other equipment
Ability to work with multiple operating systems and network protocols
Ability to analyze and resolve computer network problems
Strong customer service and interpersonal skills
Strong written and verbal communication skills
Self motivated learner
Collaborative skills (team player)
Ability to document processes and create guides for others
Emotionally composed, ability to remain calm under stress
Ability to overcome challenges and adversity
High level of attention to detail
Self awareness
Ability to ask for help when needed
Experience :
2 years of experience performing network / systems administration including :
- configuring and managing switches and wireless access points
- creating and managing VLANs
Experience in school / education setting preferred
Ruckus networking equipment experience preferred
pfSense firewall experience preferred
Microsoft Azure / Active Directory experience preferred
Classlink Onesync experience preferred
Google Admin Console experience preferred
Experience configuring and managing physical and virtual (VMWARE) servers preferred
Experience managing data backups preferred
Experience managing groups and organizational units preferred
Experience managing and configuring VOIP system preferred
Familiarity with data integration
Familiarity with content filters
Awareness of cybersecurity best practices, policies, and procedures
Major Responsibilities and Duties :
Network Management
Network Security
Technical Support
Other
Supervisory Responsibilities :
Monitor the work and issue work assignments to network and computer technicians.
Working Conditions :
Tools / Equipment Used : Standard office equipment including personal computer and peripherals
Posture : Prolonged sitting; occasional bending / stooping, pushing / pulling, and twisting
Motion : Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching
Lifting : Occasional light lifting and carrying (less than 15 pounds)
Environment : May work prolonged or irregular hours
Mental Demands : Work with frequent interruptions; maintain emotional control under stress
Sample Workload :
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
