Independent Living Supervisor - Geneva Office

The Regional Center for Independent Living is a Disability-led organization where a majority of the board members, management staff, and staff are themselves people with disabilities. This critical difference sets the organization apart from other organizations that were established to serve and support people with disabilities but are not governed, managed and staff by people with disabilities themselves.

Job Summary:

The Independent Living (IL) Supervisor is a managerial position responsible for overseeing the work of a team of IL employees based in the Geneva office who provide core Independent Living Services on site and on the RCIL mobile unit. The IL Supervisor leads workers in a hands-on way and is responsible for motivating employees, managing their performance, providing them with guidance or feedback, and resolving conflicts. The IL Supervisor is the direct point of contact between management and their direct reports. In addition to the managerial role, the IL Supervisor provides direct services and technical assistance, ensures regulations are followed, and provides employees with training and development opportunities.

Job Duties:

• Hire, train, supervise and manage the IL staff based in Rochester.
• Provide and document one-on-one supervision with all direct reports, at least on a biweekly basis and more frequently if needed.
• Review case notes regularly (weekly) to ensure that staff provide high quality services and effectively document those services, providing feedback as needed.
• Produce and review weekly reports for documenting, monitoring and assessing staff productivity.
• Ensuring completion of team and contract deliverables.
• Coaching and training staff to improve performance as necessary.
• providing direct support to line staff by problem solving consumer issues and advocacy concerns.
• In conjunction with the other IL Supervisors, lead weekly IL team meetings.
• Provide the core IL services to individual consumers.
• Engage in and document community outreach activities.
• Provide and document technical assistance to the community.
• Report any issues and challenges to the Director.
• Providing information for reports as requested.
• Other duties as assigned.

Qualifications:

Bachelor's degree in Human Services or related field with five years of experience or an equivalent combination of education and experience. An understanding of providing services in rural communities and personal or lived experience with disability are preferred..

Skills and Competencies:

• Demonstrated leadership, managerial and project management skills.
• Excellent personal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail.
• Impeccable time management skills with a proven ability to meet deadlines.

Candidates with disabilities – particularly Disabled individuals from diverse backgrounds – are strongly encouraged to apply.

The position is office-based and normal business hours are Monday to Friday, 9:00 am to 5:00 pm.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $24 - $26