What are the responsibilities and job description for the Regional Emergency Dispatch Authority is hiring: Public Safety Telecommunicator position at Regional Emergency Dispatch Authority?
Job Description
Job Description
Description :
Job Title : Public Safety Telecommunicator
Job Type : Full-time
Location : Artesia, NM
We are seeking a highly motivated and skilled Public Safety Telecommunicator to join our team. As a Public Safety Telecommunicator, you will be responsible for receiving and processing emergency and non-emergency calls from the public and dispatching the appropriate emergency services.
Responsibilities :
Receive and process emergency and non-emergency calls from the public
Dispatch the appropriate emergency services, including police, fire, and medical personnel
Provide pre-arrival instructions to callers in emergency situations
Monitor and track the status of emergency responders
Maintain accurate and detailed records of all calls and dispatches
Operate and maintain communication equipment and systems
Provide excellent customer service to the public and emergency responders
Requirements :
High school diploma or equivalent
Excellent communication and interpersonal skills
Ability to remain calm and composed in high-stress situations
Ability to multitask and prioritize effectively
Ability to work in a fast-paced and dynamic environment
Ability to work independently and as part of a team
Proficient in computer and data entry skills
Willingness to work flexible hours, including nights, weekends, and holidays
Must pass a background check and drug screening
Preferred Qualifications :
Previous experience as a Public Safety Telecommunicator or in a related field
Knowledge of emergency response procedures and protocols
We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are passionate about public safety and helping others, we encourage you to apply for this exciting opportunity.
Requirements :
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Receive and transmit telephone and radio emergency calls, as well as non-emergency calls and complaints or inquiries from the public
Assess and appropriately respond to a caller’s emotional state
Evaluated and prioritize calls based on urgency
Determine the correct jurisdiction, equipment, and personnel to be dispatched
Dispatch appropriate law, fire or emergency response personnel
Respond to requests from emergency response personnel
Operate two-way radios, multi-line phone and teletype systems, computers, data communications terminals and other complex communications equipment to quickly and correctly access information and respond to requests from police, fire, and EMS
Record the nature and source of incoming and outgoing radio and telephone messages
Study and maintain familiarity with major roads, streets, industrial plants and buildings
Monitor multiple public safety frequencies
Perform other related tasks and duties as assigned
Minimum Qualifications
At least 18 years of age at the time of hire
Possess a High School diploma or GED Certificate of Completion
Possess a valid driver’s license
Possess current registration and proof of insurance on the vehicle (IF YOU WILL BE DRIVING ONTO POST) ? Able to legally work in the United States
Have no felony convictions
Have no Marijuana use in the last twelve (12) months and no other illegal drug use in the past thirty-six (36) months.
Uncertified dispatchers must become state-certified within one year of hire, exceptions may be made due to scheduling conflicts at the NM DPS Telecommunications Academy.
For PST II - Current NM DPS Certification (Or State Certification that meets NM DPS Reciprocity / Cert by Waver)
Successfully complete all recruitment and selection components including, but not limited to, skills testing, oral board interviews, detailed background investigation, and the required post-offer processes : drug screen, physical and psychological evaluation.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Regional Emergency Dispatch Authority is hiring: Public Safety Telecommunicator?
Sign up to receive alerts about other jobs on the Regional Emergency Dispatch Authority is hiring: Public Safety Telecommunicator career path by checking the boxes next to the positions that interest you.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Not the job you're looking for? Here are some other Regional Emergency Dispatch Authority is hiring: Public Safety Telecommunicator jobs in the Artesia, NM area that may be a better fit.
We don't have any other Regional Emergency Dispatch Authority is hiring: Public Safety Telecommunicator jobs in the Artesia, NM area right now.
