Optician

Regional Eyecare Associates is an optometric practice that focuses on specialized eye care for our patients. Our motto is “We Serve. You’ll See”. We strive to create an environment where our patients and staff feel comfortable and respected. Customer service is extremely important and is what drives the mission of our practice.

An Optician of Regional Eyecare Associates encompasses the responsibilities of a variety of different job titles. These may include but are not limited to selling, dispensing and adjusting eyewear, understanding and submitting orders to different insurance plans. Those in this position report to the sales manager and their individual store manager.

Must be friendly, outgoing and able to work with a team! We are happy to train the right person for the job. Sales experience is required for this position. Optical sales is preferred however we will train the right candidate.

Essential Duties and Responsibilities:

• Extensive knowledge of eyeglass prescriptions
• Has the ability to effectively communicate differences between lens types (materials, styles etc)
• Offer patients appropriate lens options (Be familiar with different frame/lens brands/options to best suit their needs)
• Dispense/adjust/troubleshoot eyewear
• Patient interaction discussing accounts, benefits, scheduling appointments, etc.
• Quote and submit eyewear claims to different vision insurances
• Be able to check in eyewear (read glasses in lensometer)
• Properly measure for various lens types (OC, Seg, PD, Custom)
• Work as a team with fellow employees to provide great customer service and a positive work environment

Specific Skills Required:

• Ability to multitask while working quickly and effectively.
• Excellent interpersonal communication: work as a team with other members of organization and with patients
• Attention to detail
• Time management: ability to work consistently and honestly whether supervised or unsupervised
• General computer, copier, printer skills required
• Positive attitude

Other Requirements:

• Ability to maintain regular, punctual attendance
• Maintain HIPAA compliance

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Monday to Friday
• Rotating weekends

Experience:

• Customer Service/Sales: 1 year (Required)

Work Location: In person

Salary : $18 - $20