What are the responsibilities and job description for the Senior Customer Advocate position at Regional Government Services Authority?
We are committed to providing high-quality services to our customers. As a Senior Customer Advocate, you will be the primary point of contact for our customers and provide them with excellent customer service.
About the Role:
- You will be responsible for resolving customer complaints and issues in a timely and professional manner.
- You will provide guidance and support to customers to help them understand our policies and procedures.
- You will work closely with other departments to ensure that our customers receive the best possible service.
About the Qualifications:
- You must have a high school diploma or equivalent.
- You must have two years of experience in customer service or a related field.
- You must have excellent communication and problem-solving skills.