What are the responsibilities and job description for the Corporate Communications Associate position at Regional Management Corp.?
Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.
We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.
If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!
Job Purpose
The Corporate Communications Associate supports the development and execution of communications, as well as analysis and development of new and existing Policies and Procedures, while maintaining management approval. This position also plays a key part in fostering a connected and transparent workplace culture by delivering clear, consistent messaging that aligns with the company’s mission, values, and business objectives. Working closely with cross-functional teams, the associate ensures Team Members are well-informed about company initiatives, changes, and successes, ultimately enhancing employee experience and organizational alignment.
Duties and Responsibilities
- Develop, write, and edit internal communications, including emails, newsletters, intranet pages, leadership messages, and talking points.
- Partner with various departments to support employee process changes, initiatives, and events (e.g., Policy and Procedure updates, new tools/processes, special campaigns, company events, etc.).
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Analyze, draft, and implement requested changes to the Branch Operations Manual (operational policies and procedures)
- Manage the development of new Policies and Procedures
- Consult with Legal and Compliance Departments, as well as subject matter experts, to ensure documents are compliant with Company and regulatory guidelines.
- Maintain versioning of the Branch Operations Manual, and associated management approvals
- Stay informed about internal news and organizational changes to proactively identify communication opportunities.
- Measure communication effectiveness and provide recommendations for continuous improvement.
- Ensure consistent voice, tone, formatting, and alignment with department style guide and company brand guidelines across all materials.
- Support planning and execution of internal events such as town halls, employee appreciation, corporate meetings, and community outreach activities.
- Maintain and develop content for the Company Intranet
- Provide graphic and formatting support as needed
- Ensure content continuity and accuracy according to Company standards.
Minimum Qualifications
- Bachelor’s degree in Communications, Public Relations, Marketing, English, or a related field
- 2–4 years of experience in internal or corporate communications, or related experience
- Proficiency with Microsoft Office Suite including Word, Excel, and Power Point.
- Excellent writing and editing skills with strong attention to detail
- Exceptional organizational and communication skills
- Comfortable working in a fast-paced organization, ability to work independently, and manage multiple priorities
- A collaborative mindset and a genuine interest in enhancing employee experience through communication
- Must pass pre-employment process.
Preferred Qualifications
- Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite)
Critical Competencies
- Demonstrate positive influences on colleagues, customers, and potential customers
- Demonstrate honesty and integrity at all times
- Demonstrate respect for management and peers, and responds to needs by complying with Company policies
Working Conditions
Working in an office/remote environment.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.